business logo of iTech Deals

iTech DealsReviews 803

2.8
How would you rate iTech Deals?
grey star
grey star
grey star
grey star
grey star

iTech Deals Reviews Summary

iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.

service
64
value
67
shipping
68
returns
48
quality
60
New Jersey
1 review
7 helpful votes
Follow William S.
Unfollow William S.
Send Message
Share Review
Report Review

Switch and Bait
June 16, 2021

I purchased 2 iPad mini and was totally misled. The description showed the current value at $299 selling for $49. Total b. S. The computers are worthless. They are generation one. They imply the are new. Now it will cost more in shipping to return the I paid. Total garbage. After looking closer at their products it is clear they are selling junk and make it difficult to return. Don't buy anything from these scam artists.

Date of experience: June 16, 2021
Wisconsin
1 review
3 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Send Message
Share Review
Report Review

DON'T BUY FROM THEM, HORRIBLE SERVICE!
June 7, 2021

I never received my shipment, and have been back and forth with them since Feb trying to get a resolution. They constantly make excuses to delay any action and now for past 2 months have only got a 'we're looking into it' response. This is all after 3 months of delays that they 'looking' into it with the carrier and other excuses. I still don't have any resolution and no longer getting replies, RIP OFF!

Date of experience: June 7, 2021
Virginia
2 reviews
2 helpful votes
Follow Steve M.
Unfollow Steve M.
Send Message
Share Review
Report Review

Avoid at all costs
June 5, 2021

This company is probably a front for importing goods from China or their direct represents. The product are cheap, overpriced Junk, in addition it took over a month for my order to arrive; takes a long time to come from China. I am angry at myself for purchasing from them, I am usually pretty good at sporting a scam. Do yourself a favor, avoid any business with iTechDeals.

Date of experience: June 5, 2021
Texas
1 review
6 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Don't order iWatch
June 1, 2021

Bought 2 iWatches for my daughter and son for graduation so I waited to give it to them from the time I ordered it. 1 wouldn't hold a charge longer than an hour and the other wouldn't power up at all. Customer service let me know I missed the return policy. No understanding at all. If you buy something electronic, check it as soon as you get it.

Date of experience: June 1, 2021
GB
5 reviews
1 helpful vote
Follow Jason C.
Unfollow Jason C.
Send Message
Share Review
Report Review

Good experience
May 5, 2021

I've ordered an iPad here, everything works great. Was well packed. What's more, the ordering process was easy. Will order more.

Date of experience: May 5, 2021
Colombia
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

Salvage Goods
April 23, 2021

The computers are bulk used salvage in my experience. Chips, scratches, dents are normal not "refurbished" so if you dont mind that, the value is acceptable.

Date of experience: April 23, 2021
Nebraska
1 review
6 helpful votes
Follow Jenny B.
Unfollow Jenny B.
Send Message
Share Review
Report Review

TOTAL SCAM`
April 19, 2021

Do not order from this company, over a month now and I still don't have my Apple Watch.
I've gotten the runaround every time I've contacted them including, "We sorry, be assured your order is on the way." 3 weeks later "We're sorry, we didn't ship it cause it's out of stock, sorry no one told you...", "we can give you a refund or you can opt to wait till they're back in stock", I replied to that one right away requesting to cancel and get a refund to which they replied, "Sorry, too late. We found one and shipped it to you" Now the package appears to be "Lost" again.
I am disputing this with my credit card company and getting my money back. These people suck. I'll be happy to watch their business tank.

Date of experience: April 19, 2021
Georgia
1 review
0 helpful votes
Follow Wood A.
Unfollow Wood A.
Send Message
Share Review
Report Review

Lying company buyer beware
April 17, 2021

I bought a one year extended warranty on top of my purchase. They item came not working correctly. Within one month I returned it and have not gotten my refund after several attempts to email them. They stole my purchase money and my warranty money and they have the item back. Stay away. Stick to Best Buy for refurbished items.

Date of experience: April 17, 2021
California
3 reviews
5 helpful votes
Follow juan c.
Unfollow juan c.
Send Message
Share Review
Report Review

Good Experience!
March 10, 2021

Great, i got Motorolo Moto 360 2nd generation smart watch - Android on a great offer from itech deals.

Date of experience: March 10, 2021
Colorado
1 review
0 helpful votes
Follow D H.
Unfollow D H.
Send Message
Share Review
Report Review

They sell crap
March 2, 2021

Bought a chrome book so beat up looked like some body slammed it on the floor, ans some mask in a box so beat up if they were not in individual packages would not even use them... stay away beware the prices are cheap for a reason!

Date of experience: March 2, 2021
Iowa
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Send Message
Share Review
Report Review

We registered this Dyson Hairdryer with Dyson, however when it failed, we were told that it is a fake hair dryer as it only has a two prong plug in versus the authentic ones have a grounded 3 prong plug in.

Date of experience: March 2, 2021
Massachusetts
1 review
1 helpful vote
Follow Sandra F.
Unfollow Sandra F.
Send Message
Share Review
Report Review

Horrible Customer Service
February 10, 2021

Bought an iPod that needs UPGRADE I need to pay for! Unacceptable! Why would they sell an iPod that immediately needs an upgrade for $29?

Date of experience: February 10, 2021
Florida
1 review
1 helpful vote
Follow Eric C.
Unfollow Eric C.
Send Message
Share Review
Report Review

Bad Customer Service
February 8, 2021

I received a gift from ITechdeals.com. I rcvd a smartwatch, 42mm. I reached out to them and asked if I could get the 45mm. At first they said they could only do refund. I explained it was a gift and I wouldn't have access to the funds plus it looks tacky sending something back and arrange to get the money. I was told send it back and they would exchange. I did so. I emailed them a few days later to find out status of my return. The woman told me she refunded the money. I was extremely upset and asked to speak to a manager. Haven't heard from anyone but the customer service person.

Date of experience: February 8, 2021
North Carolina
1 review
0 helpful votes
Follow Shameka M.
Unfollow Shameka M.
Send Message
Share Review
Report Review

Having trouble Filing a claim
February 4, 2021

I purchased two laptops from Itech deal and the device's haves defect with them and I purchased the extended warranty on both for 1 year I try to file a claim with the warranty department from CPS and Itech deal charged me and voided out my warranty plan so I'm lost out of the money for two laptops and two warranties I paid for it's a shame and my kids uses the laptops for school and it's been over 2momths now nobody had contacted me back it's not far to us as customers spending our hard earn money with this company it's unfair very unfair...

Date of experience: February 4, 2021
Florida
1 review
1 helpful vote
Follow George O.
Unfollow George O.
Send Message
Share Review
Report Review

Portable?
December 30, 2020

I recently purchased a laptop from this company. I plugged it in and everything was fine. I allowed it enough time to charge, and unplugged it. The unit died. I plugged it back in and it worked again. I contacted customer service, which must be somewhere on the other side if the planet, and was told to
"Leave it plugged in overnight." To make a long story short, the laptop had NO battery! Imagine! This was supposed to be refurbished. What did they do to it? Wipe it off?
The cover had about 4 screws in it, instead of about 10.
Ultimately I settled for a lousy $20 refund, purchased a battery myself (for $33) installed it myself, and all is well. So far.
I wonder if I have anymore problems will they say I voided the warranty by opening the case.

Date of experience: December 30, 2020
Louisiana
2 reviews
2 helpful votes
Follow Jenny C.
Unfollow Jenny C.
Send Message
Share Review
Report Review

NEVER AGAIN!
December 28, 2020

I bought mini ipads for my grandchildren for Christmas. My fault. I did not read the return policy. I buy early as it doesn't hurt my budget as much. So. I bought them at the end of October. They didn't open them until Christmas Eve. To my surprise they are so old you cannot download ANYTHING onto them! I will never purchase anything from here again.

Date of experience: December 28, 2020
Oregon
1 review
0 helpful votes
Follow Itech d.
Unfollow Itech d.
Send Message
Share Review
Report Review

This has happened multiple times. I will avoid buying from them in the future. Suppose they are a cheap store because they give cheap service.

Date of experience: December 21, 2020
Ukraine
1 review
0 helpful votes
Follow Vlad T.
Unfollow Vlad T.
Send Message
Share Review
Report Review

Stacey immediately reached out to me and provided all the help to assist with the return. I am very happy with how they cared about the customer. Outstanding!

Date of experience: December 14, 2020
Kentucky
1 review
2 helpful votes
Follow S E.
Unfollow S E.
Send Message
Share Review
Report Review

Stay away from this website. They don't cancel your order. They don't give your money back even if you send back the item! Worst company and customer service i've ever seen. They took my money and the product but never gave back my money!

Date of experience: December 10, 2020
North Carolina
1 review
0 helpful votes
Follow Jude G.
Unfollow Jude G.
Send Message
Share Review
Report Review

Susan is Excellent!
December 10, 2020

Susan was absolutely the best to work with! She took her time to help me out. Followed thru with everything she said. Then sent follow up emails. Thank you Susan!

Date of experience: December 9, 2020

From the business

Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals


itechdeals.com
Lakewood, NJ, United States
+64