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I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.