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iTech Deals Questions & Answers
Here's what consumers have asked with answers from iTech Deals staff and previous consumers.
30 questions answered
17% answered in 1 day
56 questions sorted by: recent | popular | fewest answers
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They are 100% genuine and authentic

By Mike D., iTech Deals Representative
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Fake products

By Shawn S.
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Yes, however item comes as new in open box and there is NO Manufacturer Warranty on this item. We provide a 30 Day return policy

By Mike D., iTech Deals Representative
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We have a 30 day return policy for all our items - so if anything is defective they should be able to return for new one or full refund

By Mike D., iTech Deals Representative
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We clearly write if an item is refurbished when you look in the 'what's in the box section' of the item selected.Most ipads are refurbished

By Mike D., iTech Deals Representative
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I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.

By Richard F.
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Please send your order # to our dedicated customer service team support@itechdeals.com and they will assist you accordingly

By Mike D., iTech Deals Representative
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It is a genuine apple ipad

By Mike D., iTech Deals Representative
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Please send your order # to our dedicated customer service team support@itechdeals.com and they will assist you accordingly

By Mike D., iTech Deals Representative
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I'm in the same boat. Cancel the payment. You'll not receive the item but you'll not waste money.

By Cris V.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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