iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.
Buyer beware. I would never buy again from iTech deals. They list items incorrectly the item I purchased did not include all the components they listed. After waiting for weeks to have it delivered numerous emails and finally opening a case with PayPal they wrote to tell they could send the product with out the items listed that I had agreed to pay for. Or I could get a refund. Just know you are dealing with a company that does not honor it's listings you might not get what you ordered.
They are a scam and I ordered beats earbuds and it took a whole month because they never shipped it until I emailed them, im telling you don't order from them or you'll be disappointed and I also paid 20 extra dollars for a 2 year warranty and it never came in also i rate them 1/10
I got some Beats bluetooth headphones from this site. They were an obvious refurb but were advertised as new. They fell apart in a week and the site won't accept returns. Don't trust.
I ordered Powerbeats wireless and they took 17 days to arrive in my mailbox. I was very scepticle about the site at first because of all the negative reviews. If you order from this site be ready for the wait of your life. The beats came in good condition and with all of the attachments brand new beats would have except for some reason they weren't in a beats box. If you think you aren't getting any confirmation emails check your junk email because that is where all of mine were. It over all wasn't horrible I would just rather use amazon or other BIG retailers. It took forever to ship so I contacted customer support and they got back to me fairly quickly but the answer was vague. It overall wasn't too bad though!
My order was supposed to be shipped on12-9-2016. As of 12-15-2016, it still had not been shipped. Two emails were sent to them promising that it would be shipped in 48 hrs. I have lost faith that my order will be delivered on time. Last time that I will order anything from this company.
For a mom with kids and a husband who wants to spend a fortune on lightning cables and chargers?
My son and I both buy from this site. The prices are affordable, taxes are not charged, and shipping is free (but slow). I have so far been happy with itech and customer service has been good.
We have ordered Bluetooth speakers and multiple chargers. I recently purchased the surprise box. I will be happy if it's just a box full of chargers! Stocking stuffers
Ordered a tablet for my grandsons birthday and can't find any record other than them taking my money and printing the mailing tab for it. Not happy at all.
I ordered Beats earbuds that took over a month to deliver. In the interim, I ordered another pair which only took over a week to receive. I contacted customer service to request an return authorization number but kept getting the runaround from representative Jessica who said she was running it by her manager. I filed a dispute with PayPal and spent $7 to return product Bc I was fed up. Received an email from Jessica "would love to work with you on getting return authorization but see that you filed dispute with PayPal so we will resolve through them"... uhhh, yeah because you left me no choice!
Order # *******
Paid for two units but received only one.
Sent email to the company, no reply
Itech deals sent me the wrong product. I contacted them, and I had to send them photo's, repackage the item, send it back at my expense then wait for them to verify it being received before they would send me the right order which they said could take a few weeks! All this over some stupid $5 cable. Not worth the hassle... glad this wasn't something more expensive. I donated it. Never again!
We ordered 2 iphone lightning cords through itechdeals.com that appear to be lost in the mailing system. We contacted them after 2 weeks and they told us they'd get back to us and solve our problem. They didn't, so we emailed them again. Now customer service tells us they'll let their company know so it doesn't happen to others. So one month later we've paid money for a product they have no intention of delivering! First time ever a company has done this to us!
Beware of this fraudulent company!
Ordered an item, waited 17 days, checked many times, emailed the company 3 times, still no refund, no delivery! They just take your money and give you nothing. Avoid them!
Ordered iPhone lightning cables. Got an email saying it was shipped. Customer service says it was shipped from New Jersey. It is 12 days past and still no delivery. Customer service is unable to help other than to point to the "Terms and Conditions" saying it may take 6 business days "or longer" to ship and and 10 -14 business day "or longer" to receive. What a joke!
I ordered a backup battery case but ordered for the wrong phone. They sent it rapidly. Even after I opened the package they took it back and gave me a full refund even though the mistake was mine. O, the price of what I ordered was very good. I am only sorry that they didn't have the case for the phone I have
After several weeks and complaint to Paypal for a refund I finally received my order. Customer service was unwilling to help until I got filed a complaint for non receipt with paypal.
They falsely advertised their boxes to be a huge sale from 100 to 20 dollars, completely random, and make your friends jealous. I bought two boxes (which took them a week just to process the order) to realize 5 out of 7 of the items were exactly identical, and were very useless items or cheap items that I can buy within the price range. For example, they sent me an old iphone car charger or a screen protector wipe. I talked to their customer service about how falsely advertised their items are, and they made me pay my own return shipping if i want to return it and did not in any sort of way sound sincere or apologetic about the situation at all.
I returned a defective item using prepaid return postage and notified company of its posting. My credit card was initially credited $299.00 charge. ITech denied receiving item Bach. Had USPS receipt of delivery. Avoid this company.
After attempting to place an order on their website after following a link from Brad's Deals, their website did not appear to allow me to complete my transaction ( no confirmation on site or via email) so I moved on to another functional website and made my purchase. I initially checked my credit card statement and saw no charge posted from this company. Later I received an email stating my "order" had been shipped, checked my credit card and found my credit card had been charged even though this company never gave me prior notification. After several emails the so-called customer service agent was unable to even comprehend my original request to return the order at their expense! I will never do business with these tykes again. Beware.
I have ordered one Lightning to USB Charge & Data Sync Cables from ItechDeals on 3rd Nov. Till today i have not received any response from them. Sent several mails on this but no response from the team. Stay away from this fraud website..
I ordered Binocular Magnifier 20x Glasses with LED Light from iTechdeals.com. The product was defective upon arrival. I wrote to them to ask for either a non defective pair or a refund. They have not responded AT ALL. I wrote several more times, but still no response. My suggestion to anyone thinking about buying from them is obvious--DO NOT DO IT!
Answer: They are 100% genuine and authentic
Answer: I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.
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