iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.
I bought two pairs of beats earbuds and was quite surprised when both were found to be defective. They gave me one return number and so I returned them to gather in the same package. They are now claiming that they only received one set of earbuds, which is totally in accurate. If they received one then they received both as they were together. They are refusing to reimburse me for the second pair. It's extremely frustrating to order items only to have them be defective and then go through this hassle terrible customer service. If only I would have kept the pair that the mic was not working on at least I would have something I can listen on and not just be out the money because they are incompetent.
It was fun digging through the box with some other members of the family, doling it out! Some of it was useful, like a laptop cover, other things was just fun, like a "spy pen" that the ten year old jumped on immediately!
Bought a X-Media NE-WN1211D 150Mbps Wireless-N High Power USB Adapter w/5dBi High Gain Antenna back on 4 April, notified of shipping on 6 April... wrote to itech the week of the 16th when the tracking showed it arrived at my house - it did not. No response so far...
I bought five iPhone 6 chargers. None of them worked. They wouldn't return them. Don't be fooled by free shipping.
The processing and delivery took aprox 2 weeks for the beats wireless. Enter a min of 100 characters here, what else can i say. It took forever
I have been an iTech customer for some time, and I will continue to be. Their prices are nearly impossible to beat; customer service is fantastic. I recommend them; you will not be disappointed.
I bought a second pair of urBEATS; brand new; under $38.00; shipping always free!
Love my tech box... it was pretty awesome! I received quality items & will purchase more boxes in the future!
The package came very quickly and after opening it, I was totally satisfied with the contents knowing I had gotten more than my money's worth. Based on my experience, I would definitely say this is the best group offering such deals.
The order process has always been easy to get from beginning to end with no problem, but the one thing that I do not like is the slow delivery process. I tends to take up to 2 weeks to deliver the item in the mail. I know this is not iTech's issue, but I wish they were able to find another carrier.
Good shipping and cool gadgets. Not all useful, but some were pretty cool. Good deal for all of the items.
Ordered a Sphero for my daughter's 10th birthday 2 months ago. Shipment arrrived just before her birthday, but was the wrong product. I immediately notified the company. Took 4 email exchanges to get them to send return shipment label, including sending requested pictures of the product received to prove they sent the wrong item. I sent the wrong product back according to directions provided and they notified me that the correct item had been shipped, even provided a tracking number. After several days, still had not received the corrected shipment and then found out that the item I originally ordered was no longer available. This morning, 2 months after my original order was placed, they issued a refund. So my daughter still does not have her birthday present.
I ordered an adapter on March 25,2017 and didn't receive the adapter until April 20th. Almost a month! Seriously, did they walk with the stupid thing from their location... super slow. Furthermore, I received an email on March 27th saying it had shipped. That clearly was a blatant lie.
OH MY GOSH! I wish I saw these reviews before my purchase. I bought two "refurbished" laptops. The keyboard on one of them was completely cracked through-- terrible condition! Hardly what I would call refurbished! It looks like they were pulled from a dumpster somewhere and sold off by itech! They responded that I had not paid close attention to the details of what I purchased (in that they were refurbished)-- I knew it was refurbished... I've just never received something "refurbished" that was broken and so nasty!
Bought what was advertised as "MFI" certified usb cables. When I received them, not only were they not MFI and missing the gold plating, but they didn't even work. Contacted them for a refurnd and was told I could not return them.
It's obvious itechdeals has some "in" on deal sites ans they continually advertise their products and people constantly protest the quality.
I WARN EVERYONE WHO WANTS TO BUY FROM THEM, DO NOT! THEY TAKE YOUR MONEY AND YOU GET NOTHING IN RETURN! I PROMISE YOU THIS, TOTAL RIPOFFS!
Do not purchase from this site, it is definitely shady business, I ordered the beata head phones March 10th and it is now March 27th still has not shipped. Theres no phone number to even reach them at, Im usually really good with not purchasing from these shady sites but I thought it was a reputable website because it was being advertised through Bradsdeals but never again.
So disappointed! Received Powerbeats and they broke in 1 month. Then contacted manufacturer and was told they are counterfeit.
I got a deal from Brad's Deals to get a pair of urBeats Wired headphones for only $40 shipped. I assumed that if Brad's Deals backed them, they must be legit. We know what happens when you assume. Took about 3 weeks to get to me, and then they arrived in a case, but no box, and sound like regular, crappy, $5 ear buds. There is no way these are really Beats - even though they say the name on them.
Obviously, they sell without inventory, and hope they're promises from suppliers pan out. Been there, made a ton of money, and have gotten hammered on the other side. Buyer beware.
My powerbeats2 broke maybe after 20 times of using. Apple will fix but I have to pay because this company isn't an authorized reseller. DO NOT BUY FROM THEM. I'm thinking they weren't new when I received them after reading these comments...
Answer: They are 100% genuine and authentic
Answer: I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.
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