iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 21st among Electronics sites.
The product did not function as described and appeared defective. Susan asked me about the charging overnight and I was able to pair it with my Android phone.
I had an issue with my order that was resolved extremely fast. The service person that helped me was extremely nice and always quick to replay and help. I would definitely recommend iTech Deals!
Had an issue with an order, one item came defective, they took care of the return label, and provided a refund all this with great communication and support, very professional
Buy with confidence
I received a defective iPad Air, and Jessica immediately corrected the problem by refunding the full cost... Paypal covered the return shipment.
I was looking for it to be a dud but I was pleasantly surprise. I enjoyed using all of the box. Got all new cables, headsets, powerbank, which was a gift i would have not brought myself. Also the customer service was execellent! Hope to get another one soon! Don't miss the chance to get one if you can! Worth the price!
Ordered some cables which were shipped via USPS. They never arrived. However, I got prompt response from iTechDeals and a prompt refund.
I sent a message and had my answer before I woke up 5 hours later. Thank you iTechDeals for being so efficient and helpful. My Grandson was ecstatic when he got his tablet I purchased at such an amazing price.
I ordered one product, and it came with 6 of the 13 pieces broken. Called for a replacement, they said they'd ship right away. 3 weeks passed - no replacement. Called again, they said it was 'on it's way.' A week later replacement arrived - but with a postmark showing shipment after my 2nd call. This time the shipment came with only 2 of the 13 pieces broken.
Recently ordered again, and it's been 2 weeks. Got an email saying package was shipped, but there's no tracking data.
Have purchased many items thru this site and have always been happy with my purchase. However, I did have an issue with a refurb iPod and iTech customer service took quick action to enable a return authorization and a refund credit back to my credit card. Very pleased and I recommend others do not hesitate to order thru them.
Jessica was very prompt in helping with the return. She went our of the way to accet the return. I would definitely buy from Itechdeals.
I was treated very fair! My payment was refunded very quickly. Thanks for your help! I appreciate the prompt handling of the problem. I will definitely order from you again.
Jessica was excellent in servicing me. And she was so good in responding to my emails very prompt in handling my issue. Love it all will continue my shopping with ITech Deals.
I want to thank Itech for responding so quickly and accurately. The team was very nice and helpful to me by responding so rapidly to my email. I received my package i was concerned about just two days later. Thanks again.
Sincerely,
Lisa Marcatos
Received a defective product and they immediately responded and corrected the problem. They seem to pay attention to their customersd
Left a message with customer support and a reply was obtained in time specified. Susan even responded to my response which is much appreciated!
Please make sure you know what you are buying on this site. Most items are ok and affordable but I did run into a piece of junk that I had to return. Customer service was helpful and accepted the return quickly. Refund was promptly offered once I shipped back the bad item by USPS with tracking.
Their customer service is superb!
Their products and pricing are great!
The 12 toothbrushes for $5 is the best!
Their $20 mystery box is totally worth getting.
We are ALWAYS needing extra toothbrushes for house guests so when I saw this AMAZING deal on a 12-pack of Oral B toothbrushes i jumped on it. And iTech customer service is SO great and was quick to respond when I wasn't sure is my order was placed because of a website glitch. Got the product FAST & exactly as advertised. I'll definitely shop with iTech in the future!
They have something for everyone! The customer service team is great also, they resolved an issue that I was having in a timely manner. The products that I received are nice!
Answer: They are 100% genuine and authentic
Answer: I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.
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