ipsyReviews 803

In today's current world, there are many times that you may have to change your debit/credit card number for your banking account. Why is it that the 1st assumption ipsy made when they could not charge my card was there were no funds to cover the $10 glam bag. Not only was it the sent once but over 4 times. I guess it was a blessing in disguise because otherwise I would be up here telling the same story others are; how ipsy will not cancel my subscription. My sister turned me on to ipsy, we have very different makeup taste and I am sure we did very different questionnaires, most months we had the exact same items. I dud have my subscription 10 or 11 months. I am glad my debit card number was changed by my financial institution!

My husband got me an ipsy subscription for christmas and so far I have received 2 ipsy bags. Both times it was exciting to look forward to receiving a mystery bag and enjoyed opening and seeing what was chosen for me. I will say that I am pretty low maintenance when it comes to makeup but over the past years use increasingly more products and try to work on skincare. So it's great when I get exposed to different products that are used in the market whether they are drug store quality or more high end. I also like that I don't have a million products to choose from and worry that i'm spending $50 on a big tube of foundation that I won't end up liking.

I think ipsy is best catered towards women who are experimenting with makeup and/or would like to gain more knowledge on what products are out there. It seems that many of the people who are not satisfied with what is in their bag are very clear on what they want so maybe it's time they move on and find services that will better meet their needs. Reviews are important but it's not good when you give bad reviews without acknowledging what kind of service the company promises. I was drawn to this company because of my lack of experience in using makeup. It's a shame if ipsy advertises to the more experienced user but cannot deliver, but at any rate for 10$ a month, it is a fantastic deal.

Then there are reviews of poor quality customer service, slow responses, and mistakes when it comes to punctual package arrivals. Although I have not experienced any of these problems, if these reviews are accurate it seems that ipsy may be expanding faster than they are able to handle. It may be a good idea for them to take a step back and really be sure about what services they are saying they can provide and focus their resources on providing the best service to their current customers and less on advertising that seems to be hurting their brand than helping it.

I like my Ipsy bags. Ten dollars is nothing to get almost three full size items and two deluxe size samples along with a cut little cosmetic bag. Its a nice surprise. Also, I like the fact that I have the opportunity to purchase high end products at a fraction of the price and several times a week. They also offer discounts through name brand sites via a promo code. My problem occurred when I was looking around the site and found that I can accumulate points to receive deluxe products for said points. You get points by doing reviews, ratings and comments and posting them to your facebook or other social media. So basically giving them a plug for points. Well I did them, I had quit a few to do because I had never done them within the almost two years of getting Ipsy. I did so many the one night and received all my points. The next morning I set out to do more. I had my eye on a colorpop eye pallet for 1500 points. That morning I made 30 posts, all very accurate and time consuming. I checked my points afterwards to see where I was at and it did not give me the correct amount for the posts that I had made. So I contacted them via email. They responded with there was something wrong with their system and they were working on correcting it. Well the system is back up. Now Im fighting to get my points. They have had several different associates contact me, each of which fail to read past emails and have to be informed once again about the problem and each not understanding it either because they keep mentioning things that dont pertain to the problem. The last girl that contacted me asked me twice to do thirty screen shots of my facebook to prove that i did the posts so that i could receive the points I had done the work for. I told her to eff off in not so many words. Im pissed and this is how Im going to retaliate. Im also never writing another review about them unless its negative. B holes. Decent item, bad customer service skills!

Heads Up: Unless you plan to never unsubscribe to Ipsy, do not sign up. I have tried to unsubscribe several times. My problem lay in the fact that, since communicating with Ipsy in June, my email has been disconnected from my account. Yes, I'm receiving my bags, and yes, I'm being billed in a timely fashion; however, when I try to log on to my account with the email that I communicated with customer service with in the summer, it doesn't even let me login. I have attempted to do several things: reset my password (apparently my email no longer exists), contact customer service, and call - the number I found was not valid.

As for the products? I'll be honest, I've been lucky enough to get one nice product out of every other sample. But these samples are not worth 50+ dollars as they advertise. I've never received a MAC, Essie, or any other brand of that caliber. That being said, it's a fun way to experiment without breaking the bank. Just be cautioned that when you're done, it may be hard to end.

Terrible site. Everything is about you sharing their crap on social media. Product reviews are joke. Limited products and can only shop temporary deals or sampled items. All these mystery beauty boxes are bit of a risk and you'll never be happy with every sample, but I got 2 products I don't even use (made sure not to check them off on the beauty quiz). Boring shades too, just beige and gold.
If you want a monthly beauty boxes, do Birchbox. It has problems, but at least you get a real website.

This is the first issue I have had with Ipsy and it's been two years. But it's a frustrating one! I never received my November 2015 Glam Bag. I have email SEVERAL times through their website and have not yet gotten a response. I have called a phone number I found online and they tell me I have to submit an email through the website... really? I have also tried to write something on their Facebook page about it and get no response. What the heck?

I'd like to start first by saying I've been with Ipsy now for two years. Over these two years, I've had many problems. Missing bags, damaged products, missing products, billing issues, etc etc. For the first year, it was tolerable. They seemed to have good customer service and I was satisfied that even though I had issues, they were being quickly resolved. It seems to only get worse. When I started out, I got my glam bags around the 12th every month. If anything was wrong, they would respond to my email immediately and send a replacement. But now it takes days and days to get any kind of help. They assure people that if you missed the billing day (The 1st of each month) you will have plenty of time to get money in your account, but their policy on this seems to change monthly, sometimes you have until the 9th, or the 4th, or the 7th, it's never a set period of time you can rely on to get money in your account. And, I don't get my glam bags until between the 17th and the 26th now, depending on the month. Their rewards have gotten better, but overall, the experience of having an Ipsy sub is one where you have a problem nearly every single month (Which isn't acceptable with a company like this) and where they are less and less likely to resolve your issues. Oh, and don't forget how common it is for people to never even GET their glam bag! Just look at their facebook comments, it's flooded with people who have had that problem!

I never received a December glam bag, and was told that I will be sent a replacement. The replacement will leave the warehouse in 5-7 days, and with similar products in case they ran out with the original items in my bag! By the time I get my bag, I will (hopefully) already be receiving by January bag. If only their service was as fast as them taking their money out of my account on the first of every month, I'd be a lot happier!

You can't beat this deal. Monthly glam bags with 4-5 different products for you to try each month. Cute glam bags and quality samples. For $10 a month, its price alone is worth it. Other beauty boxes run higher, just check for yourself. If you wish to sign up you can use my link if you want to. It's: https://www.ipsy.com/new?refer=czoy