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Inspire Uplift

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Georgia
1 review
0 helpful votes
Follow Kelly F.
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My husband ordered me two pairs of socks for Christmas this year. He spent $50 total ($25 each). This is an extremely high price to pay for socks, so we expected them to last awhile. However, less than 3 weeks after wearing them, they are now unusable. They have huge holes on the bottom and have ripped and torn. I never have worn them outside, I'm careful with them and never put them in the dryer. They were only used inside, and now they are completely garbage and unusable. My husband reached out to customer service to try and get a refund or replacements, and they blew him off and told him "our socks don't get destroyed after normal use. My socks are proof that they do! Never trust this website, and save yourself some headache and money and don't order from them. Scammers.

Date of experience: January 28, 2022
Virginia
1 review
1 helpful vote
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I ordered a Christmas sweater dress on 11/28 and it never arrived. This company has zero customer service, if you have a problem like I did all you get is a bunch of automated answer bots. The good reviews on this site are fake and appear to be written by the same person, probably their own staff. I still could not get resolution on my missing order, their tracking shows it was never delivered and was returned to the company. But no one will answer my emails to their customer service, I just keep getting the same emails over and over that say "we will be back to you within one business day" (which is a total lie) or "your order is on its way") No, its not, it was refused by the shipper and is on its way back to China based on your own tracking. This company is a lying cheating scam of a business, I don't know how any legitimate site can host its ads or products. Please stay away for your own good.

Inspire Uplift attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Christine,

We are sorry for the inconvenience. I just tried to find your order with your name Christine but I can't find it. Kindly Feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Thanks

Inspire Uplift

Michigan
1 review
2 helpful votes
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I placed my order and did not receive it by the date promised. Seller ignored my messages and company says it is out of their hands until seller responds to THEM. All of this despite them verifying they can see the seller has never even touched my order. They refuse to cancel it and refund my money, and every customer service person is clueless and acts like they can't do anything and the only people who cam only operate by email. Honestly some of the worst customer service I've ever received, I would never trust them with my money again.

Date of experience: September 10, 2023
Canada
1 review
17 helpful votes
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A few glitches trying to order (from my iPhone). Previously been disappointed with slow response from inspire uplift, immediately contacting after noticing an error in an order and asking for a correction no response for days then after several days the response that the order was processed. Long delay before shipment was actually processed. Also text messages of progress of shipment are totally useless & come from many text source #'s; what's with that? To answer following yes or no question about "being satisfied" questions, don't have "timed out" responses or possibly "canned" generic responses. We are actually REAL customers.

Date of experience: June 23, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Dana,

Thank you so much for the feedback, we are really sorry for the inconvenience you have gone through. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concern kindly feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Japan
5 reviews
4 helpful votes
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The rose flower lamp looks even more beautiful in real than in the picture. My mother totally loved it as she is very much fond of roses. The only issue i have with this company is the delivery time. It took so long around 20 days. It is a unique product.

Date of experience: June 6, 2018
Massachusetts
1 review
0 helpful votes
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Disappointed in finish work etc.
October 7, 2020
Updated review

I ordered two "messy buns". One was a good color match but the other one I ordered for daughter was nowhere near what the photo showed. I also have ordered these hair pieces from other companies and they had extension on them that helped tie the buns on to my hair etc. Your products do not have that at all and I find that it falls off my head all the time unless I use many hair pins which I don't like to do as they show up too much on my hair. I would like to at least return one hair piece that is so not the right color.

Date of experience: September 7, 2020

First time buyer and shopper
August 23, 2020
Previous review

First time buyer and shopper. I will be willing to add more comments once I receive the product and see if it is a quality buy. Thank you

Date of experience: August 23, 2020
Nigeria
1 review
0 helpful votes
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Good easy to use cart
November 14, 2022

Inspireuplift is a great online business website where you can place lots of orders easily. Items such as; home, garden & tools items, Beauty & wellness products, clothing & store items and jewelry & accessories items with easy to use cart. No stress when placing an order.

Date of experience: November 14, 2022
Colorado
1 review
3 helpful votes
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I purchased boots which were my correct size, but were cheaply made and did not fit correctly. After waiting 5 weeks for the boots, after receiving them I immediately initiated a return. The seller return policy has a 14 day return window. But Inspire customer support deceptively claimed the seller did not do returns. They have given me this runaround for 3 weeks now with no customer satisfaction.

Date of experience: December 15, 2023
Australia
2 reviews
2 helpful votes
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DO NOT BUY FROM HERE
November 30, 2023

Purchase from 'Breck Store' on Inspire Uplift. Spent over $50USD on digital files. Was sent empty files initially and then sent files so BADLY copied they were unusable. Took a month to get a refund back from opening a Paypal case because both the seller and Inspire Uplift failed to fulfil their policies. "Breck Store' also used listing images stolen from stores on Etsy. Very poor form.

Date of experience: November 30, 2023
Canada
1 review
1 helpful vote
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Inspire Uplift is untrusty company
September 20, 2022

I bought foot massage mat from Inspire Uplift. The mat I got did not work - did not produce any electrical impulses. Contacted customer service for return/refund, they asked to send video. Obviously it is not possible to show on video the absence of impulses. And then they refused to refund. Found a lot of reviews on internet that this product does not work. Highly discourage you from buying this mat. They sell you broken items and refuse to return you money. Even more, they block any negative reviews on their web site.

Date of experience: September 20, 2022
Alabama
2 reviews
5 helpful votes
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I ordered a product two months ago. I cannot get anything beyond an automated reply that says my item is in transit. Their version of Transit is a label has been generated. There has been no movement on an actual product. The phone number is just an answering machine that says to email. I have been asking for my money back in at least the last five emails. I will never work with this company again.

Date of experience: June 28, 2020
North Carolina
1 review
4 helpful votes
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STAY AWAY FROM ANY TYPE OF PRODUCTS…
STAY AWAY FROM ANY TYPE OF PRODUCTS FROM THIS RESELLER NAMED INSPIRE UPLIFT.
Products carried by inspire uplift, who act as a broker, generally are not tested, unproven with the general public. If a product does not work as implied on the advertisement, the return policy is SUBJECT TO THE INTERPRETATION of the Returns Department.

Charlotte H (Inspire Uplift)
Jun 27,2024, 5:30 AM EDT
Hi There,
Thank you for your message. We understand that you may be experiencing issues with the product that you have received. We would like to clarify that the product we have sent you is in accordance with the specifications listed on our store page and for which the order was placed. I am sorry i can't proceed with your request.
Thank you,
Charlotte H
Customer Support | Inspire Uplift

Date of experience: June 27,2024

Date of experience: June 27, 2024
India
1 review
0 helpful votes
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Superb!
September 4, 2018

The quality of the product is superb! This multi storage organiser set adds storage space for my bottles, phones and coffee mugs in my car so that it can be available at easy reach. They are very helpful especially when I travel long distance.

Date of experience: September 4, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Joshua,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
Just as a token of our appreciation here is a coupon code you could use in the future for 10% off your entire order: THANKYOU10

Thanks,

Inspire Uplift

Canada
1 review
2 helpful votes
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The website for Inspire Uplift lists a Miami address, but don't be fooled into thinking your package is sent from there. My order was mailed from China using regular post with no option to upgrade to faster shipping options. I ordered weeks ago and have received nothing yet, except a tracking number and excuses. The company has dozens of complaints against them in one year with the Better Business Bureau! Stick with tried & true suppliers like Amazon or eBay.

Date of experience: March 19, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Brian,

Thanks for contacting us. Hope you are doing well. We are very sorry for the trouble you have gone through. Kindly feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you.

Again apologize for the inconvenience:)

Thanks for your patience and understanding.

Inspire Uplift

California
1 review
1 helpful vote
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Fraudulent company in China! Disappeared and closed down website on 12. 27. 19! Four weeks later popped up in a different web domain. They will steal your money and not respond to anything - no email, phone, online chat responses... nothing. They say "Satisfaction Guarantee" which is a LIE. They did not send half of my order- the other half came marked as "Damaged upon Arrival" at the local post office because they sent lights without any packaging material - all broken lights! No response from company for 6 weeks. Was forced to dispute through credit card AND will pursue through Better Business Bureau. Be warned: They just opened a NEW website on 12. 28. 19 that has a totally different disclaimer page and tries to tell consumers that they agree to have no recourse should they be unhappy with their orders! It is a ridiculous disclaimer page stating you give up all your rights when you buy from them. DON'T Buy from them. SAVE yourself time, energy and money. They are criminal

Date of experience: January 20, 2020
Inspire U. Inspire Uplift Rep
over a year old

Hey Christine,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Texas
1 review
0 helpful votes
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I stumbled across them on social media by accident. I started going crazy finding all kinds of things that I could use, such as household products, cute decor items, pet products for my baby, etc. Since then every time I have to buy a gift or something for myself I tried to check their site before buying somewhere else...

Date of experience: May 13, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Ryan,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

Just as a token of our appreciation here is a coupon code you could use in the future for 10% off your entire order: THANKYOU10

Thanks,

Inspire Uplift

Georgia
1 review
1 helpful vote
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Purchased 2 items and still havent received them after waiting for over 3 weeks. Missed valentines day and my anniversary and when I tried to contact them, there was no answer on the phone and they took days to email me back. Finally got a shipping number but it keeps saying that no information is available

Date of experience: February 19, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Quinton,

Thanks for contacting us. Hope you are doing well. We are really sorry for the trouble you have gone through. We’re here to inform you that we give you a Full Refund USD 59.97 on your order # 485192. You will receive your money within 7-10 business days.

Secondly, I've checked your tracking details, it shows that your package #487235 is in Transit, kindly allow some days because sometimes Logistic Company takes some days to issue their tracking information. Please be patient your tracking information will be updated soon.

The estimated delivery time takes between 7-10 business day, Please note that business days do not include weekends or holidays. If your order has exceeded typical shipping times, please be patient. You'll receive an email when your item is out for delivery. Due to the shopping season, we are facing delays in delivery kindly allow it a few more day. Have a good day!

Thanks for your patience and understanding.

Inspire Uplift

Arizona
1 review
0 helpful votes
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Warning!
August 26, 2020

I have been waiting almost 4 months to receive my item they supposedly had in stock & I should have received 10-14 business days after I ordered it. The worst part is that there is no contact number to speak with somebody. Only email or live chat which in my experience has been a bunch of automated responses & lies. I've gotten an array of different excuses as to why I never received my item. From its on its way or its lost in transit or covid-19 has affected our shipping partners or sorry ill escalate this issue or fake tracking # or its at usps... then that list repeats itself! On its way, lost, covid, shipping partners. Over & over. Yet still no refund, product, or contact number. I don't know how this company can have so many positive reviews when they treat their customers as they have treated me.

Date of experience: July 27, 2020
New York
1 review
4 helpful votes
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Awful
July 28, 2020

I ordered an item 2 months ago. Contacted them several times over the past 4 weeks with the same answer. Shipping is delayed Due to the pandemic. Considering I have done regular online purchases and only had 1 slight delay I say there are other issues here. They also refuse to refund money as they say the item is in transit. My tracking number says it hasn't been picked up yet. BUYERS BEWARE. Stay away unless you want to have them take your money and possibly never get your item

Date of experience: June 28, 2020
Bangladesh
2 reviews
2 helpful votes
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PERFECT!
February 28, 2019

Took awhile to get but they are super warm and cute! Everything was what I expected, happy with my order. Love the selection of products, a lot of unique gifts and cool things I haven't seen elsewhere.

Date of experience: February 27, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Clayton,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

Just as a token of our appreciation here is a coupon code you could use in the future for 10% off your entire order: THANKYOU10

Thanks,

Inspire Uplift

Overview

Inspire Uplift has a rating of 3 stars from 2,026 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Inspire Uplift most frequently mention customer service, tracking number and credit card. Inspire Uplift ranks 17th among Home Decor sites.

service
242
value
648
shipping
706
returns
75
quality
703
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