From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
Good free info and now off to search unlimited vins to find a new truck!
Ridiculous to have automatic recurring payment... smacks of a scam
Fast not complicated, saved me a trip to the police department.
Already submitted info now have to do again this is a pain
After I entered my purchase information for the $3.99 report - I see that there is an automatic renewal. That sucks.
My search results did not follow my payment to open my report I've now got to start over the hole process of my search and hope it's the same result. I call that, Off to a bad start *. But that could change. We will see shortly.
I'm looking for a license plate owner and I am not seeing the report I paid for.
The 19.95 charge that must be cancelled is unnecessary and anxiety inducing considering that I don't plan on using this service consistently.
Why can i not look up by username for that is why i purchased
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Site said it is free. Why am I paying for a report?
I haven't seen the report so I don't know how the experience is going to be
I submitted the license plate, and the screen says no reports yet?
Very well designed site very fast and to the point
Really worked! Info is correct! Amazing! Heck yeah
It's good so far can't give a 5 stars until I see the of the update.
So far I just hope if and when I cancel there no trouble
I was unhappy to discover that paying for a 1 time search automatically signed me up for "future" payments. I had to call to cancel that.
There should have been OBVIOUS printed information about the "future" payments and separated from a "1 time" purchase.
Application would not find my printer to print receipt info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members