From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
IMemories made it very easy to business with them. Their speed, efficiency and attention to detail is superb.
Everything done in very quick time. I downloaded them and they are excellent copies
Beautiful surprise! Divine timing! Perfect gift for myself and my family! I was able to show my mom a week before she passed.
I am so happy that I sent our home videos in to be digitized. The process was easy and now we have access to the videos whenever we want to watch them. No VHS player or DVD player needed! A real game changer!
Very disappointed. Cannot view easily. Quality of digital material is poor.
Hi Christina, Thank you for your feedback. We can absolutely look into any quality concerns you have. We want to make sure you have the best experience possible with iMemories. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Where do I begin from start to finish. I've been so impressed this has been my second order to iMemories. And I'm so pleased with this company. I have complete faith in this company and have been telling my friends and family of their service. I trust them completely. As to reviews way beyond a top 10. Scales are not high enough to explain their service. I thank them. I thank them so much. Definitely will be using them again.
Hi Judy, Thank you so much for the kind words and the amazing review! We're truly grateful for your recommendations to your friends and fanily. It means a lot to us that you trust our service enough to share it with others!
At first, I was a little disappointed with the quality of my videos. Until I saved them to a USB. They were a little clearer and was easier to view.
Hi Carolyn, Thanks for your wonderful feedback!
It was easy through the whole process. I found out through Instagram and I am glad that I did.
Hi Cherise, Thank you for taking the time to comment!
The process was easy and quick. The return of our originals took a little longer, but no issues.
Hi Brian, Thanks for the fantastic review!
It was amazing for us to finally see the video from my older kids baby and childhood before iPhones could capture video. I had been looking for a way to document and preserve the 8mm videos from our handy cam that recorded hours of precious moments of our little ones. Thank you for doing a great job!
Hi Julie, Thank you for trusting us with such precious memories, we appreciate your kind words!
Thought it was great until I was notified about being too late for free viewing.
Hi Denise, Thanks for your feedback. The iMemories cloud storage subscription is completely optional. It is one of the four ways customers have to save their memories. You can also purchase customized DVDs/USBdrives(s) and/or download and save to your own computers and devices which is no charge.
People were helpful, and the job was done in a timely manner.
Hi Lynnette, We appreciate your comment! Thank you!
This is a great service, very easy, and fast turnaround. It is so fun to be able to have your film in one place and be able to view them.
Hi Mary, Thank you for the incredible review!
I was impressed with the experience from beginning to end. Just Fantastic. Thank you.
Hi Katherine, This is what we hope to hear! Thank you for taking the time to comment!
My order came very quickly. I was surprised when it arrived. It was very easy to load the app and have my videos available right away. I am in the process of ordering smother kit box to send in more videos.
Hi Evelyn, Thanks for your amazing feedback! We're grateful to have you with us!
Thank you for helping me preserve my cherished memories. Love them!
Hi Dana, Thank you for the 5 Star review!
I loved seeing these old films. I may use this service again.
Hi Barbara, Thanks for the comment! We so appreciate the support!
I would definitely use this service again! It was easy and fast and affordable to see the videos and share laughter and tears with family is worth every penny
Hi Naomi, Thank you for the excellent review!
Great! You won't regret it!
Not every Disc I sent in was able to be converted but I enjoyed the ones that were
It's been so wonderful to see these videos that have been locked away in obsolete technology! Thank you for giving me back my past sweet moments with my family :)
Hi Christine, Your trust in us with these cherished memories means the world. A heartfelt thanks to you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kimberly, This is great to hear! A heartfelt thanks to you!