From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The order was large but they emailed me each time a portion had been done. The quality was good and ease of doing this was terrific.
IMemories digitized a dozen ~37-year-old Video8 tapes on time and without any hassles or surprises. They helpfully titled the 12 resulting "albums" using the tapes' original handwritten names. Competitive pricing.
The picture and audio is true to the original, and iMemories segmented each tape into 4 to 17 different files -- apparently based on scenes from the tapes? I'm not entirely clear.
There is no option for them to keep the tapes after digitization -- they have to ship them back to you.
You can download the videos from the cloud, and from there, upload them to YouTube, Google drive, etc.
I would choose iMemories again!
Very pleased with quality, turn around time & customer support
I thought you might be able to take the lines out of the digital.
Love it so much! Thank you so much! Wonderful company! Seeing old memories really meant the world to me. Thank you, thank you, thank you.
My experience was top notch excellent! I don't have a single complaint. Thank you guys!😊
We tried a different company that was very expensive and paid for junk videos. This was easy, affordable and we are pleased.
I got to see videos I had not seen in over 20 years. It was beautiful! We got to hear and see familiar voice that have now passed on and it really brought a lot of smiles and happiness!
IMemories provides excellent service. Shipping my VHS tapes to them was an easy process and turnaround time was fairly quick.
I am so happy to have digital versions of memories that otherwise would have been forgotten about or unviewable.
Because I submitted 2 VHS tapes with material recorded from the television, copywriting regulations prevented these from being converted to digital media. I had a difficult time finding this information on the website and had to call a customer service agent in order to confirm that what I thought was an incomplete order (missing two tapes) was not a mistake.
Expect to get many marketing emails from iMemories after you send in your media for conversion. The website offers no unsubscribe button to stop this unwanted deluge so I had to make this request in person over the phone. It did not stop the amount of marketing emails that they sent me.
Overall, I am happy with the conversion of my VHS tapes.
The most important important vhs I have is one my sister transferred from a film (like in the attic in Christmas Vacation). Being able to finally share this with my grandchildren was such a treasure. I just wish we had been able to hear the audio back then.
The whole process went as smoothly as a hot knife cutting through warm butter.
I was hesitant to ship my memories off in a box but I received confirmation that the tapes arrived safely. Then within a few days the videos started showing up in my iMemories app!
The days and years have slipped away and thought they were lost to us until...I found iMemories!
Our past family experiences tell the story of who, what and where and are being relived and loved.
Thank you iMemories.
Wonderful surprises! And memories! Enjoyed by the family!
Good price. Good turnaround. Slides were good quality conversion. Video quality was not quite as good.
My hard copies came back to me imperfect condition and my digital copies were easy to download.
It was so great to watch my old home movies! The delivered them to me quickly too
So far everything perfect. Trying to get usb order together
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joanne, Thanks for your feedback. When we do the digital conversion we keep your slides, negatives, or photos grouped and in order as they were received. Each group of images will be published onto your iMemories account in its own album. If you have any handwritten labels on your box of slides, bag of prints, or envelope of negatives, we'll be sure to label the albums with the same names. The great part is you can easily edit, rename, and organize all of your content once everything is published to your iMemories account!