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iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Connecticut
1 review
0 helpful votes
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Lost memories found!
August 10, 2024

This is our 3rd time we've submitted old SD cards for conversion to online access through the iMemories app - we are so thrilled to revisit the memories we thought were lost!

Date of experience: August 10, 2024
Kansas
2 reviews
0 helpful votes
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Glad to have my videos!
August 10, 2024

This went fine! We can now watch our videos. Trying to get those 50 characters for the review was the hardest part.

Date of experience: August 10, 2024
Kansas
1 review
0 helpful votes
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Thank you
August 10, 2024

Great experience from beginning to end. I would highly recommend.

Date of experience: August 10, 2024
California
2 reviews
0 helpful votes
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Happy to have it done
August 10, 2024

I had iMemories transfer home movies years ago. I was slow to get my photos together, but once I sent them it the service was super fast. The only thing I don't love is (and this just may be me) downloading and/or printing is not as simple. Still, they are finally all in one place so I can organize and do what I want.

Date of experience: August 10, 2024
Washington
1 review
0 helpful votes
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Great experience
August 10, 2024

No issues experience was great! Would recommend to family and friends

Date of experience: August 10, 2024
Wisconsin
2 reviews
1 helpful vote
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Thank you so much!
August 10, 2024

It's wonderful to see my parents laugh and reminisce all the wonderful memories now digitized for their big screen TV! Thank you so much!

Date of experience: August 10, 2024
Arizona
1 review
0 helpful votes
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Easy! Describes Imemories!
August 10, 2024

Thank you Imemories for bringing me peace of mind knowing that my lifetime of picture memories are all in one place and easy to share with my grandchildren. ( and the process pushed me into gathering them all together and sorting them - definitely memory previews). But as I was reminiscing, I realized how many photos I did not take - so many places and faces I would like to bring into focus as I am growing older. I might not be famous but I would like to think I will be remembered.

Date of experience: August 10, 2024
Wisconsin
2 reviews
0 helpful votes
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Fast & smooth
August 10, 2024

Everything went according to plan, just as they said it would. Most of my 8mm films process good. Just 2 of the old Kodak 8mm films did not. I would recommend them to all. Thanks.

Date of experience: August 10, 2024
New Jersey
1 review
0 helpful votes
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Great experience overall!
August 10, 2024

Everything was easy to navigate and simple to place order!

Date of experience: August 10, 2024
South Dakota
1 review
0 helpful votes
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Was a little hesitant to use online service but all staff assisted and answered all my questions in a timely manner. Everything on site was self explanatory! Nicely done!

Date of experience: August 10, 2024
Kentucky
1 review
0 helpful votes
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Thank you for taking our family memories and bringing them to life on screen.

Date of experience: August 10, 2024
Indiana
1 review
0 helpful votes
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Home Videos
August 10, 2024

There seems to be a lot of interference lines at the top or bottom of the videos. Many of the videos are very jumpy and the sound is garbled. This is not what I expected for what I paid.

Date of experience: August 10, 2024
Austria
2 reviews
0 helpful votes
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I got the perfect birthday gift for my son by showing him a tape from his 4th year (1976) when only Super 8 reels exist

Date of experience: August 10, 2024
Ohio
1 review
0 helpful votes
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Beautiful Memories
August 10, 2024

I haven't seen these videos in almost 30 years! They were beautifully done, fast service and brought my family to tears.

Date of experience: August 10, 2024
Michigan
1 review
0 helpful votes
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Works
August 9, 2024

The process was a bit confusing but I sent in my future in-law's wedding video on vhs and a couple weeks later I got it digital! It was great watching it and I can't wait to surprise them with it. Got the physical vhs back a week or two later after that. Smooth process after figuring out what I had to do.

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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Review
August 9, 2024

I was very happy with the results of my digital video. It arrived in a timely manner.

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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This was a fairly expensive project and it turned out fairly well. However, given the cost, I felt I should have been granted more time to review the digitized photos before having to decide to pay for cloud storage.

Date of experience: August 9, 2024
Wyoming
1 review
0 helpful votes
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Great company
August 9, 2024

This is a sound company. They did what they said they do and quickly. I figured it would be months but when they got into the pics and tapes it was a few days. I'd use them again if I had more memories to digitalize.

Date of experience: August 9, 2024
Colombia
1 review
0 helpful votes
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Good experience
August 9, 2024

A little expensive but all in all it worked out. My memories I received came in a timely matter and were accurate

Date of experience: August 9, 2024
Alaska
1 review
0 helpful votes
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On my initial visit to the site it appeared that I was paying for a conversion but apparently only paid for a mailing box, which was way to large for the one video I wanted to convert...! Then had to pay again to get the video converted. I would have much rather mailed in the video myself and then paid just one time.

Date of experience: August 9, 2024