iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
This is our 3rd time we've submitted old SD cards for conversion to online access through the iMemories app - we are so thrilled to revisit the memories we thought were lost!
This went fine! We can now watch our videos. Trying to get those 50 characters for the review was the hardest part.
I had iMemories transfer home movies years ago. I was slow to get my photos together, but once I sent them it the service was super fast. The only thing I don't love is (and this just may be me) downloading and/or printing is not as simple. Still, they are finally all in one place so I can organize and do what I want.
No issues experience was great! Would recommend to family and friends
It's wonderful to see my parents laugh and reminisce all the wonderful memories now digitized for their big screen TV! Thank you so much!
Thank you Imemories for bringing me peace of mind knowing that my lifetime of picture memories are all in one place and easy to share with my grandchildren. ( and the process pushed me into gathering them all together and sorting them - definitely memory previews). But as I was reminiscing, I realized how many photos I did not take - so many places and faces I would like to bring into focus as I am growing older. I might not be famous but I would like to think I will be remembered.
Everything went according to plan, just as they said it would. Most of my 8mm films process good. Just 2 of the old Kodak 8mm films did not. I would recommend them to all. Thanks.
Everything was easy to navigate and simple to place order!
Was a little hesitant to use online service but all staff assisted and answered all my questions in a timely manner. Everything on site was self explanatory! Nicely done!
Thank you for taking our family memories and bringing them to life on screen.
There seems to be a lot of interference lines at the top or bottom of the videos. Many of the videos are very jumpy and the sound is garbled. This is not what I expected for what I paid.
I got the perfect birthday gift for my son by showing him a tape from his 4th year (1976) when only Super 8 reels exist
I haven't seen these videos in almost 30 years! They were beautifully done, fast service and brought my family to tears.
The process was a bit confusing but I sent in my future in-law's wedding video on vhs and a couple weeks later I got it digital! It was great watching it and I can't wait to surprise them with it. Got the physical vhs back a week or two later after that. Smooth process after figuring out what I had to do.
This was a fairly expensive project and it turned out fairly well. However, given the cost, I felt I should have been granted more time to review the digitized photos before having to decide to pay for cloud storage.
This is a sound company. They did what they said they do and quickly. I figured it would be months but when they got into the pics and tapes it was a few days. I'd use them again if I had more memories to digitalize.
A little expensive but all in all it worked out. My memories I received came in a timely matter and were accurate
On my initial visit to the site it appeared that I was paying for a conversion but apparently only paid for a mailing box, which was way to large for the one video I wanted to convert...! Then had to pay again to get the video converted. I would have much rather mailed in the video myself and then paid just one time.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.