iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
After my Dad passed away we had so many slides to preserve. I was so happy to find iMemories. Easy instructions and so reasonable. My family is thrilled to be able to look at over 70 years of memories!
Getting my old VHS tapes converted to Blu ray was easy. Being able to see the results online before ordering was nice. I thought the pricing was quite fair.
On my first order, several of my tapes were not converted. I would like to have received an individual explanation for each tape, but got a blanket explanation. I also had to request a refund for the tapes not converted.
Also, I expected that the conversion to digital would have cleaned up some of the "noise" and graininess on the tapes. I didn't see any improvement
Overall, I'm satisfied that these memories are preserved for my children and grandchildren.
I did ask to have my birth of Tiffany video rechecked bc I know there was more on there than I was given.
I was so excited to see movies of my grandchildren that I had forgotten about. I didn't have any way to view them and finally decided to try imemories. I was very happy with the results and so glad I sent my videos to iMemories.
I sent my old photos and VHS videos to MEMORIES for digitalization and i loved the service they provided. I got my items digitalized and I surprised me with the results.
Best service I ever experienced with photo services. I will always come back to Memories for my photo services.
Was pricy and some videos are dark. Thought they would enhance them. But overall turned 13 vhs into 5 DVDs. My mom is happy so that's what I wanted.
This is such a great service! I truly enjoyed it and the customer service was fantastic! I didn't expect it would take as long as it did, but that is probably because I was excited to see what was on the film I sent in. I would definitely purchase this again!
So happy I used this service! However, ive not received my originals back yet.
Imemories did a great Job! Although, just a little pricey, they did a great job and I just kept putting it off and never got it done. After flooding twice from hurricanes in the past four years and loosing more and more photos, I decided I better get what I had left digitized before I lost everything. It was easy and the website is easy to use and wonderful to share with family and friends! I have just loved it. I will use it again. Even for the price. It was worth it.
This was a first time experience for me. I had about ten vHS tape to convert and am so glad I did! Enjoying our visit to the past and thrilled our twenty plus year olds can see who we were and how fun our younger days were. Love everything about the experience!
I have received all that I had sent and it awesome to see all the old movies and walk down memory lane. I'll be ordering another
Box and send you more movies. Thanks again for the product you offer.
I've been wanting to convert old home movies on film for a while for my mom and I was scared about them getting lost in the mail, the quality, etc. This was such a great experience, with the prepaid box to send the movies in, to the viewing them online, to ordering a DVD. My mom said it was one of the best presents she's ever gotten. Thank you!
It was easy to request shipping box, send back through FedEx and expected amount of time for converting. It was easy to maneuver the site and find my digital copies and download. The quality of videos was good, they were old VHS so what I received was as good at the original video. I have more I will send in for converting.
Thanks for the great review. Let us know if you need anything else.
It was so fun looking at all the pictures of our Family and late Mother
Thanks for the great review. We hope you continue to enjoy your memories.
I had an excellent experience! Received my box in the mail, placed the material I wanted digitized in the box, dropped the box with a prepaid label at Fed Ex. Received an email upon receipt of the box from imemories with updates along the way of the digitizing progress. It has been a simple, efficient process. Viewing everything online has been easy to share with family! Wished I had done this years ago before some of the film had deteriorated with age. Thanks so much for making this possible!
Was able to split into groups that pertained to each other. IMemories did a good job of the first split and I only had to split two of the groups. I am impressed with the software. Thank you
I received my i cloud down loads, i was very impressed with the quility of the work, with 8 MM tape that is close to 40 years old.
Professional, timely, available, caring, efficient
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Thanks for taking the time to submit your review. We are so glad that you are enjoying your memories.