From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Received my memories and have enjoyed every minute watching the family moments I treasured then and now,
I am extremely happy with my imemories experience. I am digitally challenged so knowing exactly what to chose in the way of a format was a problem for me. I still am not sure I chose properly. I downloaded them to my laptop, but when I want to send them to one of my children it says the image is to large. When I sent from your site, there was no problem.
Great seeing the films! Been a long time since we have seen them,
I had this random tape in a box of junk for literal years. I had no idea what could be on it. When I received the digital files back I was in for a surprise. My friends and I used to use my dad's camcorder to film the most monotonous things of our every day life in high school. What was monotonous then... is now so important to me. It was like opening a time capsule. Rewatching something I forget I even had memory of. For that I thank iMemories for preserving these memories of a different time... forever.
I am trying to download to my external drive. Still working on it.
Love the slides and videos, brings back lots of fun
Our Parents died in a Plane crash when I was 14. That was 1967. Life was traumatic and we were busy just surviving. We didn't look at the old home movies my Dad had taken for many years. By the time we found them they had not aged in the best shape in a cardboard box. I was just thankful my brother had them stashed!
I knew to save them I would have to digitize them. We had so many that I knew it was gonna be expensive. We had gotten a stimulus check and decided to use it to pay for them...
I am busy downloading them as I write this. I shared them with my brother and we are both so happy to have them!
Everything happened just as promised. I will gladly use iMemories again.
I was happy with the results but question the added cost of the cassette. I sent in 20 reels and one cassette. According to your sale pricing cassettes, VCR and reels were $11.99 each. I was charged $35.97 for the cassette. It was split into 3 videos of a birthday party. I feel it should be considered as 1 cassette for a total cost of $11.99 not $35.97.
So far I am pleased with the turn out of all my home videos. It did take a long time to get the digital files, but everything seems to be in good condition and the quality is better then I expected for tapes that are over 25 years old. I am struggling with what to do with the digital cloud version and downloading onto my computer so I can burn my own DVD's. Its very time consuming so I would advise to have the company do it for you. I was trying to save money but its a big job, and each tape takes hours to upload onto my lap top then burn to a DVD for storage. I had an issue with the downlaod at one point and called for help. The customer service was very good!
Prompt customer service, timely updates and easy viewing of family videos online. Easy ordering for transfer of videos to DVDs, etc.
It took a long time to transfer over, I was originally going to bye the conversion unit and do myself but the cost didn't really justify since I would only use that one time.
After they were converted the quality was very poor for price I could have bought the unit myself and converted.
I've been very pleased with imemories and the conversion of our family movies to digital. We have enjoyed watching and re-watching these special times all together.
Grateful to have access again to past treasured moments, an easy process worth the value, and so affordable.
I have enjoyed seeing videos from 30 some years ago. It's kind of surreal.
I just love the service and the memories are so heartwarming! It means the world to my family and me! Thanks for doing such a great job!
Such a relief to know my memories are safe and so easy to access for our whole family to enjoy.
One mini video was unable to be copied and I don't understand why.
Sent in my dad's old super 8s since we were unable to view them. He took great pride in documenting trips and family moments and I was so happy that iMemories could convert them for me so that I could share them with the entire family who are scattered all over the country. What a great gift and legacy my father left. Thank you iMemories.
Good job reviving our memories! Quality and communication good!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great review and please don't hesitate to call us. 1-800-845-7986