From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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The process was very easy. I was super excited when I received my memories digitally and was able to watch them with my kids. I do wish the memories could have been organized by date of when they were taken before they were sent back to me.
I have been an IMemories customer for a very long time. I have not only purged all of my photo albums and videos into the cloud, we have done the same with our parents photos. My mom had 185 photo albums! They are now all organized and in the cloud for all of our family to view and enjoy. It's an incredible system and is affordable. I refer IMemories often to friends who don't know what to do with their boxes of family photos.
Found a film after my mom passed, sent in and was very pleased at the conversion. Done in a timely manner. Download was easy and can share with my family.
It took almost 3 months to get done and nowhere in the info did it say there was an additional charge per month to view them. We won't be doing the rest of our videos.
I was very happy with the end result of our memories. Well done!
Imemory was able to capture all video, many that i thought were damaged are beautifully saved and clear.
I sent a box of old 8mm movies from my family. The earliest movies were from 1958. IMovies did some excellent work converting the movies to digital format. The results are very good.
I can't wait to send some more in. Being able to save vhs tapes my dad made when I was younger is priceless.
I don't recall ordering on 27 January. I did place an order before Xmas and have received the digitized files. I was pleased with the work. I've recommended IMemories to my friends.
VERY QUICK AND EASY, NICE WAY TO SHARE WITH FAMILY AND FRIENDS! CANT WAIT TO FIND SOME OF MY OTHERS TO SEND IN
It is so great looking at movies from when my kids were little!
Thank you to iMemories for providing us a way to view, download and share our precious memories that were formerly not being appreciated.
My family and i have fun viewing and reminiscing the past. What a wonderful and inexpensive way of converting old videos to accommodate the high tech world right now. Thank You.
Awesome job! Will definitely be a lifelong customer! Thanks so much
I was glad to have our tapes converted over to digital. I was concerned about the time and messages I was receiving from your company while in the process. I am not computer smart. So when yo sent me messages to place your icon on my phone and computer to see my films and not was there I was very concerned.
After I called customer service they explained that it would still be a long process before they were ready.
I also thought when I paid the price for conversion that was it.
Was surprised when now we are asked for a yearly fee to continue to see our films.
Timing was as quoted. Easy to view. Reasonable cost. Easy to share. Love it.
The reproductions of many old photos was excellent, and the price was the best I found anywhere. I did get concerned when there was no communication - I would recommend the following:
Let the customer know when you receive their photos and some sort of idea of how long the process will take - pad this generously or ask if the customer wants to know when the process for their items has begun.
Let the customer know when the return shipment of their items has happened, and a tracking number, so they can look for their items.
People are entrusting you with their treasures - better communication will build trust!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members