iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Imemories processed our order in a timely and professional manner. We had not been able to view these videos for 20 years. The videos brought back many wonderful memories. Having them digitalized will allow us to edit and preserve the memories we cherish. A great service at a good price. Thank you!
Although some videos were damaged by the original tape, the digitization process by event and dates is a very good job. Thanks
The experience was great and my father loved getting to see the home movies again
The home movies came out great - better than expected. The slides i sent seemed to have been processed but no effort to lighten them had been applied. They were old so some were pretty dark but it felt like they had been plopped in a machine with no effort to help me keep the costs down or fix them. I expected a bit more service for the cost
I sent iMemories 17 old video tapes - Hi8s and DVs. They did a great job of digitizing these and keeping me informed throughout the process. Once on their website, the videos were easy to watch, but the downloading process was very slow and cumbersome. We eventually were able to get these onto our own hard drive, but it took a very long time. I wonder whether that's an incentive to use their subscription service?
I am so happy with the service I received that I have used imemories again.
So easy to secure these memories forever! We brought up the online videos during our Christmas gathering and had so many laughs. No more worrying that those VHS recordings are damaged or misplaced.
You pay to digitize then pay again to get in a form to view. I thought I could put them on my hard drive and do whatever I wanted. I got mine as DVD's which was the best for me.
Excellent! Fast! So easy! Now everything is at my fingertips
I thought I ordered DVDS not viewing online and sharing etc. So this ended up costing me a lot of money. Not sure I will use your service anymore.
I am very happy with my experience with I memories. Very impressed with the end result. Plan on sending in more tapes soon.
As I was reviewing my pictures my childhood came back of such beautiful memories that could have been lost I am grateful that I will be able to show my granddaughters
My 8mm films were converted to digital and were a joy to see again. Everything I sent was digitized successfully except one reel from 1948 that had started to degrade. I'll be sending that to a professional service since iMemories chose not to attempt converting it. Please with everything so far. Still waiting on my films to be returned. So I'll reserve my final rating until then.
My experience with iMemories was fairly simple and straight forward
And the pricing is well worth every penny.
I am very happy with my videos, I have placed a second order
Whenever I have a question, it is so helpful to phone and have an employee answer in a timely, friendly and helpful manner.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.