From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good quality work. Helpful customer service. Easy to use website and app.
Daughter-in-law hooked me up with I-Memories. Only objection is some pictures were not great quality, but otherwise great
Not satisfied with this process. Not what I paid for. Seems to be alot of duplicates. Have not received my property back yet. Will not recommend this company.
Found a few VHS tapes with family members and friends and iMemories was able to convert. Very happy as we lost all our prior media in a house fire. Only wish I had paid for the storage service from other media I had converted a few years ago. Lesson learned and grateful for what I do have.
Working with imemories was easy and they kept me informed of the progress of my order as soon as tapes were received. When I had questions as to how to edit the videos the staff was very helpful.
We were so excited to see the memories play out in front of us that were trapped in the 8mm film rolls for so long! Thank you for making the process seamless and easy!
I so enjoyed watching my memories on line. I had sent them off and during that time my mom passed away. So it was such an emotional time seeing her in the videos. Love. Love. Love.
I had boxes of memories which included VCR tapes & mini DVs that I was given to hold for the ENTIRE FAMILY. After sitting on them for years worrying about their deterioration, I found iMemories online just at the right time! I had lots of tapes that took while but were able to successfully convert them digitally so I could share with family. Only thing I struggled with is playing them off their server. I posted a link on FB & it was slow and spinning. Ended up having to download and then upload to YouTube. But, I am so thankful that I have all of these options - play live, download, make copies if you want them to do that as well. I will be sending more tapes soon!
This is the second time I have used this service and we are very pleased. They have managed to save all our old videos and now my adult children get to enjoy them.
I was a little worried about sending my precious videos of my children in the mail, but iMemories sent a very secure box that protected my tapes. My videos were uploaded and it was such a joy to see videos of my children that I have not been able to view for years. I received my tapes back from iMemories in a secure box and am now able to share these memories with friends and family! Would definitely recommend.
Sent in our tapes, viewed on-line, deleted what we did not want or need. Happy and sending the rest soon.
Received my first iMemories order! I sent in some old tapes of my parents that had already gone through one conversion to VHS and I was hoping the transfer to digital wouldn't degrade the quality any further. IMemories did a great job! I was kept informed of the status of the transfer from beginning to end and the entire process was very smooth. Working on my second order now. Thanks iMemories!
Impressed so far but I'm new to iMemories...
Good job. Videos look good. Seems easy enough. Initial price was a little higher than I thought it would be.
It was a great day when I surprised all my children by sending them videos of themselves when they were younger. We had so much fun going through them and just laughing at all the great memories right from our phones! Some oldies but goodies! Thank you so much IMemories for making that possible!
They reply fast with helpful information, answered my questions with great detail.
It was so simple, mail in tapes, get quote, gain access to digital copies, and download to personal files! Highly recommend service! And customer service was super helpful when needed.
I'm happy that the memories from mine and my siblings youth are able to be seen since we lost my mom 7 months ago and my dad 7 years ago. These memories mean a lot to me and my family
I have used iMemories for VHS tapes and slides. Every time I get a shipment back I get a 25% reorder and have been able to use them and send my next batch of footage. The first time I used I was very nervous, but you get notices when the package arrives at their facility and when it ships back out to you. It's not a fast service but they have a done a perfect job each time. I would say the only issue I have had is the downloads take a very long time and sometimes impossible. I had to get them to ship me a drive of the footage because there was so much. The slides did download very easy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members