From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Great. Received material online in a timely manner. Great quality. Great customer service. Have more work to be done. Definitely will use iMemories again. Thanks
It did take a long time to receive, but they all came through nicely. My issue, if you will, is the expensive after pricing of storage so you're able to view them online "forever". That really adds up especially when considering the original cost.
I haven't seen my videos for 22 years and the very first one I saw after receiving from imemories was PRICELESS! I would pay a million dollars just for that one!
So very glad that i finally got around to spending the money and getting the digital version made! Thank you iMemories.
Very pleased with all aspects of transaction. Customer service, quality of products, speed of service (always ahead of promises), ease of product download, options of delivery of final product, return of originals, reasonable costs. Better stop, just pleased.
I highly recommend this service. It was quick and easy. Lorraine was especially helpful when I had questions. Love that I am able to share memories with others virtually.
Easy to submit photos, quality outstanding of digitized photos.
Great company. Excellent communication and ease of ordering. I'll be using them again.
I love having my old reel to reel and VHS movies in the digital format so that I can share them with my children and grandchildren. Everyone needs to save up and have this done to preserve these memories forever.
This was such an easy and perfect experience! So excited to be able to share the old videos that have not been watching in years!
Everything worked out well. Ordered the box, mailed the tapes and CDs, received feedback from iMemories when they were done and got to download digital copies of my videos and pics. Watched them last weekend. Priceless.
So happy I did this! These films were just collecting dust! Now we can enjoy the memories!
The hard part was picking the photos. But they came back clearly accessible on the iMemories cloud, in a timely fashion and at a good price. So glad I did this and I may do more. Thanks, iMemories!
I'm a very happy man being able to watch & share my treasured home movies online now and also be able to watch my movies on DVD on my tv at home or wherever I may be!
They did a great job converting the old videos. The only down side is that you have to pay for a subscription to keep the videos.
It's been a long process, I was pleased to finally see my movies, still waiting on my originals to come back. Will probably send another group of movies to get made.
I'm so happy to have found this company and service. I'm 100% satisfied with the end result and the great service.
After sending off and receiving my videos I feel so organized. Now they are in one place, taking up no space in my home and I can share them with anyone in a moment! Wonderful service and extremely appreciated!
The customer service from iMemories was great which is good because I forgot to include a key piece of information when I sent in my VHS tapes to be converted to digital. Luckily, they were able to find my tapes and complete my order. The quality of the digital conversions is not as good as I expected, but that may be because of the quality of the original recordings.
If you send any copyrighted material (I tried to digitize copies of 1994 NY Rangers games I had recorded) they will charge you anyway.
I understand adhering to copyright laws (wish I had realized that beforehand). But I paid $80 for 4 tapes ($50 for tapes and $30 for shipping) that they did nothing for (they claim they had to digitize them to confirm they were copyrighted - They were clearly labeled what they were).
My sense is they do a good job, but it isn't cheap to begin with, and it certainly is frustrating if you end up paying for nothing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members