iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Was great to see old videos that I thought we could never see again, terrific.
Start to finish the order, packaging and delivery turn around time as promised. An excellent experience. We will have our cherished memories on digital for our family and friends for years to come thank you iMemories!
Great experience and quick turn around time. I have recommended your company to my friends.
I took these pictures when I was a teenager, I had forgotten all these places I used to go to with friends I have not talked or seen them for years, I am trying to reconnect with them, thanks to iMemories.
Will not use again////////////////////////////////////////////////////////////////////////////////////////////////////////////
I got my wedding vcr tape digitalized so I could view it and send small videos of loved ones that have passed away to many friends and family. It meant so much to them to see their loved ones on video. So many people have died in the past 35 years, so I had to send lots of videos and it is priceless!
This was worth every penny. I had over 70 video tapes converted to digital. The videos consisted mainly of my 4 boys from birth on up to about 10 years old. I hadn't seen many of them in 15 years and it was nice to finally find a company that a few of my friends trusted to convert them. Within about a week of sending them I started receiving some of my converted videos on the imemories app! It's super easy to download and share them with anyone and the quality is great! I highly recommend Imemories!
I wasn't sure if my 8 mm cassettes would transfer because I couldn't view them. I could only hear the audio. IMemories did a great job and thankfully, I can see the videos of my daughter growing up. It warms my heart to see friends and family that are no longer with me.
I love that I have options and can watch online and share and also transfer to usb if I want.
Thanks IMemories!
Thank you for helping us retain our beautiful memories. We spent hours together as a family crying, laughing and thoroughly enjoying watching the videos
You did such a great job on my first order that I sent all the rest of my dad slides, and movies that mean very much to me to have the rest of them done
Everything was very easy to understand. I did have an issue trying to reach customer service by phone but when I sent an email I received an immediate and very clear response. Highly recommed!
This is the third time I have used this company to convert old Super 8 movies to digital. They do a great job to clean the old movies up and brighten them. The box they send to put the movies in is very secure in protecting your movies. Turn around time was very quick as well as shipping. I called them about a question I had and they were so nice and professional. I will definitely keep using them. This is a great company to do business with. Thank you very much
I am very happy with my 35 mm slides and home movie conversions. I was able to download the files without a problem. I just sent iMemories another order this week.
Smooth process. Quality results and support. Timely completion.
I loved seeing all the videos. Some were even from the 50's! Some of the older videos seem to be on fast forward and a couple looked like 2 videos on top of each other. Probably because of age. However, I am so glad to have gotten to see them and share them with my family. Now I just need to figure out how to download before my trial period runs out. For the amount I paid I should have a lifetime to look at them.
I love the quality of the digitization. As I stated above my order was mixed up with another's however your excellent customer service team took care of it right away.
Would recommended to anyone. They walk you step by step. So fun seeing our family videos again. Downloads were easy to do.
Fast service and product. Company reps care about their customers and products.
I sent imemories over 30 VHS tapes and over 60 photo slides to develop as a gift to my mom. They worked fast and kept me updated along the way. Within a few weeks we had all of our content available for viewing on the app and my mom was so happy. She was able to see home videos of her children from the 90s/early 2000s and even some video and photos from her own childhood. This was absolutely priceless!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Tommy, Thank you for your feedback. A 50' reel of 8mm film is only about 3-4 minutes of silent video. This was the technology that was available at the time. What a lot of people would do is splice multiple 50' reels together on a larger reel. That way they could watch their home movies without having to change the film on the projector every few minutes. IMemories did process all of the footage on your reels for you. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.