business logo of iMemories

iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Ohio
1 review
0 helpful votes
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A daunting process made easy!
September 4, 2024

IMemories was super simple to use (clear written instructions at every stage) and they were efficient. We received our VHS tapes as digital recordings within a few weeks. Their prices are also pretty great - look for discount codes online. I opted for the digital version and downloaded each video to my phone from the app. It made sharing the videos really easy. I'd definitely use iMemories again!

Date of experience: September 4, 2024
California
1 review
0 helpful votes
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Best thing I've done
September 4, 2024

I would recommend this service. Such a joy to see my children and hear my parents voices.

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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Easy
September 4, 2024

Very easy to send off analog slides and receive digital photos

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
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Unexpectedly Fantastic
September 4, 2024

I highly recommend imemories. I converted about 900 slides into digital pictures and they came out great!

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
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Only two out of the 33 tapes that were sent in were not able to be digitized but overall we are please with the results of the rest of the videos. The whole family is enjoying reliving our childhood memories and sharing it with our kids.

Date of experience: September 4, 2024
Minnesota
1 review
0 helpful votes
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Great experience!
September 4, 2024

Awesome job, no complaints. Fast, reliable experience!

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
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Family Memories
September 4, 2024

I am very pleased. It was emotional to see family members who have since passed. Thank you

Date of experience: September 4, 2024
Michigan
1 review
0 helpful votes
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Excellent service
September 4, 2024

IMemories was super fast and organized! I the quality was excellent and they converted all my old tapes in small clips so it was easy to download.

Date of experience: September 4, 2024
Illinois
2 reviews
0 helpful votes
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Excellent customer service. Very easy process and turn around time was great. We have enjoyed our memories so much more now that they are so easy to access.

Date of experience: September 4, 2024
Virginia
2 reviews
0 helpful votes
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It was easy, the price was daunting. When I found out I only got online videos I was greatly disappointed. I thought I would get DVDs for each tape I sent in.

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Prompt service with no hiccups!
September 4, 2024

I did a lot of research and it was clear that iMemories was the best choice. I received the protected box and that gave me more confidence to send my tapes. The turnaround time is stated as 2-3 weeks but I started seeing videos show up in my online account in the first week! My kids have been having the best time watching themselves as little children!

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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IMemories
September 4, 2024

Everything was great. Quick turnaround and I received my originals back too! I'm very happy I decided to do this

Date of experience: September 4, 2024
North Carolina
1 review
0 helpful votes
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Best decision ever!
September 3, 2024

I had over 20 reels of 8MM film. I sent them all off to iMemories in their box. They kept me informed at each step from receiving my box, to shipping back all my originals. My family was so happy to be able to see all these childhood memories. So many memories we had forgotten were now a reminder of all the vacations and holidays we all had together. Priceless!

Date of experience: September 3, 2024
Florida
2 reviews
0 helpful votes
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Amazing service
September 3, 2024

Thanks to the your awesome team, we were able to recover some priceless moments in both of our families. Definitely recommend!

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Love the quality
September 3, 2024

I was reluctant to send my originals all the way to Arizona knowing if anything happened to them there was no backup. Communication with the company was great and they did a quick turnaround. My children loved receiving the videos that I shared with them as they had never seen them before. Most of my tapes were between 30-35 years old and the quality turned out better than I expected. A little costly but glad I finally got it done.

Date of experience: September 3, 2024
New York
2 reviews
0 helpful votes
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Do it! It's worth it!
September 3, 2024

Our family is so happy they can now watch the old home videos we found at my in-laws. IMemories did a great job and I would definitely use them again.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Thank you
September 3, 2024

Love seeing my old memories. Quality was good considering how old my videos were. I could not download them. Don't like that you have to pay in order to keep sharing them.

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
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Digital delight!
September 3, 2024

Easy as anything that I've ever done in transferring analogue to digital. Smart, fast and great results. I will be a repeat customer.

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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Thank you for bringing back history for my family!
September 3, 2024

This conversion process was so easy and seeing the old VCR tapes come to life again was amazing. I will be sending more tapes soon!

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Made my cry happy tears
September 3, 2024

Words can't describe how happy we are to be able to share our videos with the whole family again! Thank you for the great job!

Date of experience: September 3, 2024