iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
IMemories was super simple to use (clear written instructions at every stage) and they were efficient. We received our VHS tapes as digital recordings within a few weeks. Their prices are also pretty great - look for discount codes online. I opted for the digital version and downloaded each video to my phone from the app. It made sharing the videos really easy. I'd definitely use iMemories again!
I would recommend this service. Such a joy to see my children and hear my parents voices.
I highly recommend imemories. I converted about 900 slides into digital pictures and they came out great!
Only two out of the 33 tapes that were sent in were not able to be digitized but overall we are please with the results of the rest of the videos. The whole family is enjoying reliving our childhood memories and sharing it with our kids.
Awesome job, no complaints. Fast, reliable experience!
I am very pleased. It was emotional to see family members who have since passed. Thank you
IMemories was super fast and organized! I the quality was excellent and they converted all my old tapes in small clips so it was easy to download.
Excellent customer service. Very easy process and turn around time was great. We have enjoyed our memories so much more now that they are so easy to access.
It was easy, the price was daunting. When I found out I only got online videos I was greatly disappointed. I thought I would get DVDs for each tape I sent in.
I did a lot of research and it was clear that iMemories was the best choice. I received the protected box and that gave me more confidence to send my tapes. The turnaround time is stated as 2-3 weeks but I started seeing videos show up in my online account in the first week! My kids have been having the best time watching themselves as little children!
I had over 20 reels of 8MM film. I sent them all off to iMemories in their box. They kept me informed at each step from receiving my box, to shipping back all my originals. My family was so happy to be able to see all these childhood memories. So many memories we had forgotten were now a reminder of all the vacations and holidays we all had together. Priceless!
Thanks to the your awesome team, we were able to recover some priceless moments in both of our families. Definitely recommend!
I was reluctant to send my originals all the way to Arizona knowing if anything happened to them there was no backup. Communication with the company was great and they did a quick turnaround. My children loved receiving the videos that I shared with them as they had never seen them before. Most of my tapes were between 30-35 years old and the quality turned out better than I expected. A little costly but glad I finally got it done.
Our family is so happy they can now watch the old home videos we found at my in-laws. IMemories did a great job and I would definitely use them again.
Love seeing my old memories. Quality was good considering how old my videos were. I could not download them. Don't like that you have to pay in order to keep sharing them.
Easy as anything that I've ever done in transferring analogue to digital. Smart, fast and great results. I will be a repeat customer.
This conversion process was so easy and seeing the old VCR tapes come to life again was amazing. I will be sending more tapes soon!
Words can't describe how happy we are to be able to share our videos with the whole family again! Thank you for the great job!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.