iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Overall my experience was good.
However I wish there were some user friendly instructions to help how to edit /customize/ organize video and photo files.
I found the service good. I would only have liked that they had acknowledged receiving my original slides.
Had a very good experience with iMemories. Videos that I hadn't realized were on a cartridge were rediscovered. And everything returned safely.
Two of the three were good, one needed more work. I found imemories very good and receptive to work with.
I sent my videos to iMemories and paid about $300 in total for processing. I thought they did alright converting them to digital (I haven't had a chance to watch all of them yet), but I find it incredibly frustrating that many of my tapes were converted into 2 or 3 or more videos to capture the whole thing. I probably would have chosen another vendor if I'd known that up front. Hopefully I can find a way to splice them together on my own.
It was a little difficult at first but once I understood the pages it was great. Customer service was great, answered all my questions, quality of VHSs and DVDs are wonderful
Good. I am disappointed with the quality of the videos but I assume that's the quality of what I submitted.
IMemories digitized a whole bunch of my videos. The videos were of my children growing up. My daughters are now 25 and 22. Our family is loving watching these videos together! It's so much fun to see all the great trips we went on and all the holidays with older family members that are no longer with us. We have laughed and cried watching these old videos. I am so happy that I did this! Thank you IMemories!
I am very pleased to have had memories digitize my old family videos and vcr films. Hopefully this will let my family pass on pictures to their families.
It did cost a little more than I had intended to spend.
Being able to watch 20 year old video footage digitally, brought our family closer, tears to our eyes and smiles to hearts! Cutie cuco, sassy ame and goofy taytay! Rueth Kids!
All is well. Every thing promised was delivered in a timely manner.
Kept me informed all along the way. Answered any questions I had.
Absolutely great quality and access of my old videos! Thank you so much!
I NOW HAVE THEM ON MY COMPUTER IN ICLOUD I THINK
WHEN I MADE MY ORDER I WANTED THEM PUT ON A FLASH DRIVE BUT DIDNT SEE OPTION TO CLICK ON
BUT IT SAID U COULD GET THEM ON A FLASH DRIVE. CAN I DO THIS NOW IF SO TELL ME HOW TO ORDER A FLASH DRIVE?
Good experience so far with online viewing. I am currently waiting on the return of my originals. Customers need to know that you all do not enhance or edit film, just digitize what's provided. Some fil was too dark to see. Disappointed I was charged regular price for two films under a minute long.
I am so grateful to IMemories for preserving my memories! The vhs tapes were 30 to 33 years old and I thought I would never be able to watch them again. Thank you so much!
I am pleased with the ease of purchasing a box, putting memories in the box and shipping with included label. I was very caught off guard by being asked to pay a monthy fee (in perpituity) to view these memories. If this was stated up front, it was unclear to me. I thought I would have them digitized and sent to me to download.
Love view old video that we haven't seen in years. I want to convert all my tapes!
We had a great experience with iMemories. The digital conversion was excellent. The downloading from the website was smooths. We had a lot of fun as a family watching the old videos.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.