iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I honestly thought I would never be able to watch my videos again. Imemories is worth every penny, to be able to watch my adult sons as babies and my grandma that is no longer with us is amazing Thank You imemories.
It was amazing to watch 30 year old films of our family. The color and sound was very good. We will send more to add to our file.
Found an old movie tape in my parents house. It was at least 50 years old. It was fun to see moms old movies she use to take. They were converted to mp4 and I shared with mom and dads grandkids.
Very happy with the easy process. Great customer service
They helped me get my memories, I wish they could had clean my other tapes from mold. They are efficient and very competent.
I had over 60 years of family movies on old timey reels. After much research I chose IMemories to preserve what was left. I was so happy with the results and can't wait to show the invaluable digitized images to my family
It's fun to look at these memories from many years ago. I have shared them with family and they love to see people who have since passed away and they forgot some of these memories that were captured on film.
I received good service. Reasonable priced. Good customer service. Thank you.
Process was so easy that I'm wondering why I did not do this sooner. Having the videos in a safe place where I can edit and send clips to family members has been great. I definitely recommend to all!
Thanks for the work you all did. I will have more as I go along!
I found boxes of old photos during clean up of parents' household. It was too much for me to scan and organize, so I sent them to imemories and result is amazing. They look better digitized than they do in person. I'm grateful to have had this option. Much of family history will now be accessible to the whole family. Photos we didn't even know existed are now part of the photo archive.
Your service was reasonable and so easy to use! Nothing to mess with; just download from the cloud! The ability to edit was the cherry on top!
Shipping to imemories took about 2 weeks. The videos were very slow to down load. Had to let it download overnight. Don't know if this an issue with imemories or my computer. Very happy with the video quality considering the age of many of the originals.
I had an amazing experience dealing with I am memories and I am thrilled with the results. I have spoke to one of the gals many times and she was so helpful every time and stayed on the phone with me to explain everything as long as I needed. My family is now looking at all of the family memories on line and I agree with the idea that this is like the Netflix or family memories
I was so excited to get these precious memories on digital.
Generally positive. Took awhile to get the media posted on line to download. Don't know if they were backed up or not. But as they say, better late than never. Good quality though on the download. Overall pleased with the servive.
IMemories support answered all my questions prior to me mailing my video tapes and were really helpful. Once I sent, I was a bit anxious about getting a response saying they've received it but they received it very quickly and started the process. A few weeks later, the videos started coming in! I definitely like how they show the videos as they finished them versus waiting until all the tapes were done and then doing a bulk upload.
It took me a long time to actually put all of my video tapes together to send to iMemories. So glad I finally got it done! It is so much fun looking back on so many fun times! You will not regret doing it!
I've had my grandpa's (viewmaster prints) for awhile now. But couldn't get it to work. Have alot of prints of family that I wanted to see and share. This service is great! They put them all online for me to see and share. Other companies could not.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.