iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I had a good experience. India was my support person and she did a great job!
I'm sorry to say that i found this experience expensive, confusing and time consuming. I would not recommend iMemories to anyone.
The process of boxing up and sending the tapes was really easy. The only thing I'm disappointed with is the quality of some of the recordings but I accept that the tapes have sat around for a while so I knew they wouldn't be perfect. I would however recommend iMemories.
My videos and titles do not match- very frustrating.
I digitize my husband Family photos and he says that it's the best gift that anyone has given him it makes me feel so proud that I was able to give him such an a meaningful gift
Took a bit longer than i thought, but pleased with results.
I've been reluctant to send my old video tapes to a company to digitize but finally took the plunge. The whole process was super easy & the pricing was the best! I appreciated the updates on shipping & processing as well. I've loved watching memories from 25+ years ago! I highly recommend imemories & will be using them again.
I was very pleased with the quality of the digital recordings made from our old VHS tapes.
All the people that I dealt with were very helpful and professional. I would recommend you service to anyone looking to preserve their memories. Great service reasonably priced.
It was great! I love having all my memories on my phone!
I was nervous sending them off in the mail but the correspondence from the team was wonderful and very timely. I had VHS tapes from 1984 and forward. Most tapes transferred to digital beautifully. A few have streaks but I'm sure it's due to the age of the tape. Still viewable and the memories preserved.
The iMemories team did an excellent job converting our old VHS and camcorder videos to digital media.
IMemories was great fro start to finish! Very helpful when I had questions. The process was straight forward. I would highly recommend
Thank you for the Memories! I am grateful that I can have copies of all those movies my dad took of us kids as we were growing up.
We are viewing footage for the first time, thanks to iMemories! Priceless.
Too early to give a review---I didn't get a chance to watch them yet---thank you
It's amazing having all the old videos on your phone to share so easily.
Everything was efficient, explained well and someone always answered the phone if I had a question. I've used IMemories several times and I've always been very happy with the results. My family photos are secure with them and I would highly recommend IMemories.
So easy and I felt complete confidence with the system and company. A few of the films were 60+ years old and cracked easily. I'm sure it wasn't easy but someone had to be meticulous as ALL the movies were better than I had anticipated. These memories have been kept and shared with family for the ages. Others will be shared at a 40th class reunion. Thank you!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.