iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I dropped off 7 21 year old DVD's with poor
Audio. IMemories converted/updated so that
The sound/ audio is perfect and I am delighted!
I love the way the videos were digitized. Very good work
After many years of holding on to VHS tapes, it has been so nice to show our family the memories from many years ago especially the weddings, baptisms, Christmas and other events both large and small. We have many photo albums but seeing and hearing voices of past and present family members (some who are no longer with us) has been touching for myself, my extended family and especially the grandkids. Thank you iMemories.
They did a great job of converting 8mm home movies to a digital format. I like the "take a picture" feature. It allowed me to stop the video and snap picture of people we've lost and share them with family and friends, Everyone loved getting the snapshots.
Totally recommend this service. Very happy with the results from conversions of 40 year old videos. Getting ready to submit additional videos.
So thankful to have access to such an easy to use service!
I'm very pleased with iMemories. I have used them to scan hundreds of pictures and several CDs with super results. I recommend them to everyone I know.
It was so wonderful to see my old movies again! Thank you I Memories!
4 missed slides but only redid 3 from my original conversion order of videos and slides. Not happy with the hassle of sending them back to be redone.
The reps I talked to were very helpful.
I was excited to be able to view old family videos.
I received the thumb drive I ordered, and I assume you will send me my originals soon through Fed Ex.
I did notice that some of the digitalized videos were hazy at times, but perhaps that was because I logged in with the Computer version 3. Computer 2 was clear, but the images were smaller in the cloud.
I will let you know how clear the thumb drive is when my daughter checks it. My computer does not have the connection to a drive. I have to find an adapter.
Great experience with imemories! Do not trust your memories to anyone else. Professional, quality work in a timely manner. Thank you!
I was on TV News and HGTV shows on two tapes that could not be copied despite proof that they 1. Copyright permission not available ABC 20/20 and 2. HGTV/Discover said the production firm was out of business. I paid for... nothing. The other two tapes were great memories.
The experience was great except for the fact that after I spent the money, I was told that now I need to purchase the iCloud space and that my time to get the materials to the iCloud was time sensitive. I would have wanted to know this upfront so I could have thought about and planned this out.
Memories forgotten now brought back! Wonderful experience!
I am very pleased with the convenience of mailing in my videos to be converted. The ease of using the app. Thank you
Sent 4 tapes, 1 split hoping they'd repair it for me and they did! I'm so happy to be able to have these memories back to be able to watch with my children and many more times in years to come! Now I'm going to send out my parents tapes to have digitalized! Thank you iMemories!
I was not 100% happy with the results of the digital conversion from videotape. The resulting digital recordings are very high contrast, so lights are whited out and darker scenes are blackened out. These scenes were clear enough when the videotapes were played. The lights and darks were more subtle on videotape. About 85% of the digital conversions are satisfactorily viewable. There is about a 15% loss... unless the digital files can be lightened and darkened by an editing program.
I was able to hear my families voices and see their faces. Many have passed on which made it more memorable. Thank you for this service.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.