From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Mlestones.sooo great to see those old VHS tapes come to life. Now I can sit and enjoy those special moments again.
Love it!
I am so glad I sent my tapes in to be converted. I absolutely love getting to watch my sons Christmas performances from pre-k again. You don't realize how many school plays and little musicals you saw all those years ago that are now lost until you get the tapes back and all of a sudden you get to watch them perform all over again but this time you get to relish it and give it really close attention.
Efficient. Well designed process. Excellent outcome. Will use again soon
Unbelievable end product from 30+ old home videos! We are so happy with the USB as well as the awesome IMemories app! We couldn't be more satisfied! Thank you all soooo very much.
I haven't gotten started yet. I turned in just a few pictures, about 3 albums but i have more albums both personal and from my army travels. I am 77 years old so i have lost count of how many. I will update this after I get stated.
The process was easy and fast! The price was affordable and I was very happy with the results. I was able to access my videos and store them easily.
Glad I had my VHS tapes digitized. The only thing I wasn't pleased with was the quality of pics on the DVD cases.
Everything went perfectly from start to finish! I could not be happier with the results and now have digitized photos of family photos that go back years!
I had a little difficulty figuring out how to download everything onto a flash drive, but I finally got it. I'm sure it's just me and my lack of understanding. The service is great and the one time I did call, the person I spoke with was very helpful. I'm giving the flash drives to the kids/grandkids for Christmas!
Wonderful! So efficient and quick. I've been wanting to do this for years and it was so easy!
It was easy to set up an account and send over the media, the conversion was done in a timely manner and the website and App are easy to use. It has been a pleasure reviving old memories.
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I do want to order two of the thumb drives to save for my daughters
Good and fast
I don't like to review! Don't force me for review
The pricing was confusing. The adverts made it seem like purchasing the shipping box was the cost you were paying for the conversion. It was not until after I purchased the box and sent my VHS, the the full cost was presented to me. Or, at least presented to me clearly. If it was stated someplace in the original advert, it was not in an obvious spot. That being said, I am still happy with the work that was done.
Easy Mailing, secure, good communication for est completion, professional finish
I had these tapes down in multiple cellars in different conditions. Not always stored the best. Yet you guys got it done. I was not expecting any restoration to be possible and imemories restored all of them.
My turnaround time was great and I was very happy with everything!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Meredith, Thank you for taking the time to comment. We certainly apologize for any confusion with the Safeship Kit. It is an optional box customers can purchase to safely send their memories in to be processed. We do have all of the pricing on our website and in the Starter Guide that is included inside the SafeShip Kit. We appreciate our customers and want to ensure you have the best experience possible with iMemories. As a courtesy we will issue a refund for the shipping kit. You will see that refund in the next 3-5 business days. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.