From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Old videos and photos were beautifully digitized. I enjoyed reliving old memories.
What a simple process. I enjoy the various ways to download, save, and share the memories.
So neat to have all my old videos accessible and shareable. We've had a blast reliving moments we forgot existed. Thanks for making it so seamless and simple.
I had a health emergency, and iMemories were wonderful in understanding and extending help.
All worked well, easy and timely system. The original tapes were various condition and that is how they came our digitized as well.
Quick and simple process I will order move videos to be transferred
Hi Kristi, This is wonderful to hear! Thank you for your continued support and trust in iMemories!
The process is so easy to follow. The digital versions were available to view much earlier than I expected. The quality was great!
Hi Jacqueline, We appreciate your comment! Thank you for trusting us with such important memories!
Had a learning curve to access them. I thought they would come on a thumb drive so struggled to down load. It's only a. Issue because I'm old and don't do technology.
Hi Leona, Thank you for taking the time to comment! We'd be more than happy to assist you with the downloading of your memories! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Pretty fast turn around. Immediately available for viewing
Hi Sheila, Thank you for your feedback!
I am extremely happy with this company. Everything was perfect.
Thanks!
Hi Adabel, We're thrilled to hear you had an amazing experience! We so appreciate the kind words!
We are enjoying every minute of the "movies!" It's a trip down memory lane. I can't wait to send the rest of my movies to iMemories especially since they're all untitled!
Hi Heather, Your comment means a lot to us! Thank you for entrusting us with your cherished memories.
Even though some of my film was very old most of the Memories came thru and that's all I was really hoping for. The family had a great time watching all of them.
When I called IMemories to ask questions, they were super helpful.
Hi Susana, Thanks for your wonderful feedback! Knowing our representative made a positive impact on your experience with us is truly rewarding!
Initially, I didn't receive and email about iMemories receiving my videos so I called them and they explained that they arrived late on a Friday and I would be contacted by them. From that point on, it was a seamless and very quick process. I read reviews where customers had to wait weeks. For me the entire process took no more than 2 weeks. I've been enjoying all the wonderful moments I haven't seen in 30 years. I highly recommend iMemories. They are responsive and produce a quality product.
Hi Rita, We appreciate the kind words! Your trust in us with these cherished memories means the world.
The quality of the digital videos exceeded my expectations. I was concerned my home movies from 39 years ago would not come out well but they look great! Also, the turnaround time exceeded expectations as well! I highly recommend this service!
Hi Teri, Thank you for the fantastic review! We're truly grateful for your recommendation!
Had 25 year old VHS tapes digitized. The quality is amazing, and the service was spectacular. Received my original tapes back quickly too!
Hi Elizabeth, We so appreciate your comment! A heartfelt thanks to you!
Definitely with reserving your memories and iMemories makes it incredibly easy to do.
Hi Sylvia, This is what we hope to hear! Your support means everything!
All went well; however, my original copies of my VHS tapes were delivered to an old address that I have not resided at in over 8 years. I'm not certain how that address was listed on my profile. Fortunately, I was able to rush to the address and grab the box from the porch when I received the email notifying me of my delivery.
Hi Mai, Thank you for your feedback! We're so glad to hear you were able to get the box! We apologize for the inconvenience.
A lot of old VHS tapes of different generations, all scanned into the site. Easy access for family members. So much to review and edit!
Hi Dan, Thank you for taking the time to leave an incredible review!
Our children are thrilled to see their young parents and grandparents
Hi John, We truly appreciate that you have trusted us with such precious memories! Thank you sincerely.
So easy to send the old videos for conversion and we love being able to view the new videos via the app on our SmartTV. This is such an awesome thing to do!
Hi Anthony, We're so glad you're enjoying watching your memories using the app on your TV! Thanks for your terrific feedback!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Hanna, Thank you for the awesome review!