iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I loved this service! I was able to take old VCR tapes that had been laying around for years and finally be able to view them on my phone with my loved ones! Amazing service!
We had these old VHS videos for a number of years, we finally decided to get them converted. Unfortunately the footage isn't the best but that didn't have anything to do with the conversion process but the age of the analog tapes. We are thankful to see what we can though, thank you iMemories.
Plan to do a pastbook so needed many pictures transferred to a picture stick. Got them delivered after talking to a representative. Now ready to start project
Quick, affordable service to protect my priceless memories. My wife of 52 years passed away this year, and I'm grateful that iMemories allows me to share my lifetime memories with family and friends.
I have 8mm film, VHS tapes, and hundreds of old physical photos of various sizes converted to digital.
This was easy affordable and worth it.
I would recommend this to any
Did well. Had some slides blurry and one had 2 scanned together
I sent the photos and then very soon received the digitized access via the website. I was able to download the photos and begin my own process of categorizing.
Delighted with iMemories all-around excellence! Service was terrific and the digitizing exactly as advertised. Love having all my memories accessible now, thanks to iMemories!
Pricey but so worth it. Super fast customer service. Great website.
Only complaint i have is that most older smart tvs dont have the app. Had to get a fire stick to watch them or cast. Fast forwarding and rewinding vids on the app could be better too.
Sending and receiving films was easy and conversion came out as expected saved those memories thx
The VHS tapes I submitted to iMemories were all digitalized as submitted and I was able to view them on my computer. I also shared some with family members who have thoroughly enjoyed going back in time when they were younger and healthier.
This is the third batch of films I've sent to imermories. I've been extremely satisfied with the quality and the service. The only glitch was one of the films disappeared from the site so I made a call and it was re-added. Highly recommend imemories!
Faster service than expected, Very easy secure packing provided, great secure plastic bags for items
All video came out perfect, and returned back right away.
This was an amazing service. We had an old VHS video from my husbands junior high baseball days that he has never seen and a 20 year old camcorder tape from our wedding that we had also never seen. The process was so simple and we got our originals back with no problem. I would 100% use Imemories again.
I ordered two tapes to be digitized. Each one was done. My only issue is having to pay to have the tapes returned when I was having them digitized in order to dispose of them. When I reached out to question that, I was given a discount code. I just think that the process could be streamlined for people who don't wish to have their tapes returned.
We had 24 8mm and a couple vcr tapes converted to digital that we had from our wedding 30 years ago and from our children's births to childhood. We loved watching all of them and sharing them with our kids who are young adults now. The quality was great and they were sent to us in a timely manner.
Over the 1-month trial before the subscription ended, I was able to download all of them on my phone and iPad so that we could keep them forever. If you are on the fence about sending your tapes, I would 100% recommend doing it. They took great care and communicated throughout the entire process.
I am enjoying reliving these moments so much. Thank you iMemories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Betty, Thank you so much for your feedback. Your input helps us grow and improve!