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iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
South Carolina
1 review
0 helpful votes
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Great and very easy experience!
September 8, 2024

Sending all the tapes was so easy and their service was super fast turnaround! Would highly recommend and will definitely use again!

Date of experience: September 8, 2024
Georgia
1 review
0 helpful votes
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Perfect service
September 8, 2024

My order was returned to me in perfect condition after processing. IMemories is a very dependable company. Thank you for doing what you do!

Date of experience: September 8, 2024
Florida
1 review
0 helpful votes
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I ve had a very good experience with i Memories
September 8, 2024

All our pictures, slides, and video tape were duplicated and mostly came out very well. The video tape was the only piece that was sumwhat disapointing. I thought the tape which was very dark would be brightened as it was duplicated. This was not the case.

Date of experience: September 8, 2024
Florida
2 reviews
0 helpful votes
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Great service
September 8, 2024

Easy to do. Simply put your tapes in the box and off they go! Always offers and special deals, so watch for codes.

Date of experience: September 8, 2024
Maryland
1 review
0 helpful votes
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I was getting worried about one of the last tapes I sent in but the same time I called it was uploaded.

Date of experience: September 8, 2024
Georgia
1 review
0 helpful votes
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Priceless!
September 8, 2024

Great experience, will cherish my memories forever. A ++++

Date of experience: September 8, 2024
New Jersey
1 review
0 helpful votes
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Priceless
September 8, 2024

Be prepared to cry, laugh and feel all the emotions that reliving moments from long ago, will evoke. Having access to these images is priceless.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Wonderful Memories
September 7, 2024

I sent in 49 Super 8 and Video cassettes. Most of them came back very clear. It's been wonderful to see and hear so many friends and relatives that are no longer with us.

Date of experience: September 7, 2024
South Carolina
1 review
0 helpful votes
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Excellent job at bringing back precious memories.
September 7, 2024

We had many old vhs and older family videos that were unwatchable due to the only VHS player we still have being a piece of junk. I heard about the IMemories company and sent mine in. The results are amazing, and I was able to share them with family members to watch online or on their phones for the first time in over 30 years for some videos. We are still missing some videos that we couldn't find to send in, but I guarantee that the minute we find them we're sending them in for restoration as well!

Date of experience: September 7, 2024
Michigan
1 review
0 helpful votes
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Everything done to my satisfaction.
September 7, 2024

All my originals were safely returned.My issue was resolved in a timely manner. They extended my free streaming. I also enjoyed the 50% discount. All restorations are very good quality. I'm recommending them to relatives and friends. I have several VHS converted to DVD. I'm very happy with the result. Thank you for the nice work!

Date of experience: September 7, 2024
Colorado
1 review
0 helpful votes
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Great quality
September 7, 2024

Quick turn around. Great quality. Love the coupon offer. Would highly recommend!

Date of experience: September 7, 2024
North Carolina
1 review
0 helpful votes
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Really! No no no no no no no no no no no no no no no no no no no no no no

Date of experience: September 7, 2024
Washington
1 review
0 helpful votes
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Fond Memories
September 7, 2024

I thought our old home movies would be lost forever if I did not convert from VHS tape. So I decided to have it digitalized through your company. The process was easy, clear and understandable. Now I can enjoy watching it on my computer and rest easier at night knowing it was saved.

Date of experience: September 7, 2024
Kansas
1 review
0 helpful votes
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Enjoyed the ordering process
September 7, 2024

Objects were mailed in and finished products were made availble to preview and download after the items were posted online. Keep up the good work! Howard

Date of experience: September 7, 2024
Michigan
1 review
0 helpful votes
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Made my heart happy!
September 7, 2024

I had a DVD of my dad taken the night before a surgery he did not survive. So glad I made the tape. When I saw it in my drawer, I immediately knew I had to get it converted before the tape degraded. I have sent the link of the file to my brothers and children, and they are all thrilled to have it!

Date of experience: September 7, 2024
Washington
1 review
0 helpful votes
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Good overall experience
September 7, 2024

Shipping irreplaceable treasures across country is very hard. I was happy with the shipping process and communication.
I was disappointed in the results of one of the transfers. One of the 4 Super8 50ft reels came back without sound. It does have sound on the original reel and featured my toddler son singing and talking. I'll pull the sound out of the original and sync it with the video myself. I have the equipment to handle that but I couldn't get a satisfactory video transfer which is why I used your service.

Date of experience: September 7, 2024
Arizona
2 reviews
0 helpful votes
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Thanks so much
September 7, 2024

I appreciated being updated. I thought you all did the job in a timely and efficient manner.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Amazing amazing amazing
September 7, 2024

I highly recommend anyone to imemories. The process is easy and way more affordable than I had expected. So happy with the whole experience.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Everything completed as promised
September 7, 2024

On time. Quality as expected. Great customer service. Website easy to use

Date of experience: September 7, 2024
Maryland
1 review
0 helpful votes
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Family videos
September 7, 2024

Great videos so appreciate the family memories! Special evening sharing with cousins

Date of experience: September 7, 2024