iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Sending all the tapes was so easy and their service was super fast turnaround! Would highly recommend and will definitely use again!
My order was returned to me in perfect condition after processing. IMemories is a very dependable company. Thank you for doing what you do!
All our pictures, slides, and video tape were duplicated and mostly came out very well. The video tape was the only piece that was sumwhat disapointing. I thought the tape which was very dark would be brightened as it was duplicated. This was not the case.
Easy to do. Simply put your tapes in the box and off they go! Always offers and special deals, so watch for codes.
I was getting worried about one of the last tapes I sent in but the same time I called it was uploaded.
Great experience, will cherish my memories forever. A ++++
Be prepared to cry, laugh and feel all the emotions that reliving moments from long ago, will evoke. Having access to these images is priceless.
I sent in 49 Super 8 and Video cassettes. Most of them came back very clear. It's been wonderful to see and hear so many friends and relatives that are no longer with us.
We had many old vhs and older family videos that were unwatchable due to the only VHS player we still have being a piece of junk. I heard about the IMemories company and sent mine in. The results are amazing, and I was able to share them with family members to watch online or on their phones for the first time in over 30 years for some videos. We are still missing some videos that we couldn't find to send in, but I guarantee that the minute we find them we're sending them in for restoration as well!
All my originals were safely returned.My issue was resolved in a timely manner. They extended my free streaming. I also enjoyed the 50% discount. All restorations are very good quality. I'm recommending them to relatives and friends. I have several VHS converted to DVD. I'm very happy with the result. Thank you for the nice work!
Quick turn around. Great quality. Love the coupon offer. Would highly recommend!
I thought our old home movies would be lost forever if I did not convert from VHS tape. So I decided to have it digitalized through your company. The process was easy, clear and understandable. Now I can enjoy watching it on my computer and rest easier at night knowing it was saved.
Objects were mailed in and finished products were made availble to preview and download after the items were posted online. Keep up the good work! Howard
I had a DVD of my dad taken the night before a surgery he did not survive. So glad I made the tape. When I saw it in my drawer, I immediately knew I had to get it converted before the tape degraded. I have sent the link of the file to my brothers and children, and they are all thrilled to have it!
Shipping irreplaceable treasures across country is very hard. I was happy with the shipping process and communication.
I was disappointed in the results of one of the transfers. One of the 4 Super8 50ft reels came back without sound. It does have sound on the original reel and featured my toddler son singing and talking. I'll pull the sound out of the original and sync it with the video myself. I have the equipment to handle that but I couldn't get a satisfactory video transfer which is why I used your service.
I appreciated being updated. I thought you all did the job in a timely and efficient manner.
I highly recommend anyone to imemories. The process is easy and way more affordable than I had expected. So happy with the whole experience.
On time. Quality as expected. Great customer service. Website easy to use
Great videos so appreciate the family memories! Special evening sharing with cousins
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.