iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Great experience. Prompt service. My VHS's are older so the quality was not what I expected. I wish this could have been better when converted to digital platforms to view.
The box came and I loaded all different types and f media found after I cleaned out the garage. The digitization appeared on their cloud service quickly after I got my quote for the work. The quality was good. I'm happy with the results and got all of my originals returned and VERY well packaged!
Timely, fast, and efficient service. I could not be happier.
Can't get much easier than iMemories. It's very exciting to have my 8mm home movies converted and on the cloud to share with family.
We sent in several home video media types; 8mm film, VHS, and 8mm tape and all were converted into a shareable format. Due to age and storage, some video was dark and iMemories spent extra processing time to make them as good as possible.
The sharing feature was handy and let other family member see old videos from their childhood and our parents in younger years.
The Download process was straightforward and enabled local saving of the converted files.
It gets a bit confusing with the doeload process I called for support and it went well
Everything was the best quality I could expect. I received them in good time. And enjoyed watching and sharing. I will be sending more to be done. Thankntou
I received my tapes back on the same day I noticed videos on my phone. There was a time limit to order the permanent solution: thank God I had a 50% coupon so I could order the thumb drive. If I had had a smart TV, I could have uploaded videos to my TV.
I can't wait to see all of the videos. Some wouldn't load on my phone, but I'm pretty sure part of that was my phone.
So far what I've seen looks amazing. Good memories...
The audio & video quality by far surpassed my expectations! Very easy to watch and accessible! Job well done!
The whole process was very easy to follow and it didn't take the company a long time converting them. I have uploaded my videos and am grateful to still have all the memories from many years ago!
We are pleased with the conversion of our family vcr tapes and other media into a digital product we can enjoy for years to come!
50% discount allowed me to convert 1/2 of my old films.iMemories provided a return container and all films, digital copy, were received in excellent order!
It was great service and quick turn around. Hoping to find more memories to covert digitally
Straight forward and super easy! I was able to get my memories converted to digital without leaving my house!
Looking back at all our old movies has brought years of love and joy. What a precious gift you created for our family. Our videos were getting to fragile for us to watch anymore until I memories gave us our memories back.
Had and old movie reel from 1966, a few from the early 1980's and several Hi8 tapes from 2001. It was great to have them all made digital and also on DVDs. I hope that my family enjoyed seeing them.
In my past orders the final product was a pleasure to receive and view. For some reason 95% of my photos had to turned to be in the proper viewing position. This took me over an hour to correct. Like past orders I was pleased with the quality of the photos but the end product should be ready for viewing.
I received everything timely but since I have a P.O. Box I couldn't receive order and had to ask a friend if I could have my order shipped to their address - such a hassle.
Was an easy process - I was trusting iMemories with precious tapes and they delivered - thanks!
I am wondering how long my memories will be online in your data base. I am planning on organizing and downloading them, but have not had the time yet. Can I have more information about that?
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Lyman, We so appreciate your comment! Thank you for trusting us with such important memories!