From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Nice to have them done but it was very costly. Happy to have them Ms not have to worry about loosing them
Great Thank! I have sent in every one of my VHS tapes and love watching them online!
I have sent in two batches of video tapes and delighted with the prompt turn around.
I have one more box to go.
Thank you
It was the best money I've ever spent! Although my relatives have all passed away, viewing these old movies makes me feel like I am with them all over again!
Love my results. Was great to share these videos with my family members.
None. Note - This feedback will be published on iMemories's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.
The whole process was easy and within days I had some very valuable videos captured to send to my children; family memories that would have been lost forever. Just not enough time in the day to get everything done. But now, these treasures can be shared, and important people and events remembered!
I love being able to share my videos with my children and relatives digitally through the app.
Out videos have been sitting in a tote in the closet. Finally got around to doing something. I love that my children can download the app and watch them wherever they are.
From start to finish everything went well and I'm very satisfied.
So pleased. So happy to get my memories on a digital platform. Can't wait to send more in to be converted
The website interface is confusing. It turns out, it is selling a subscription to view the content online through their app. In order to just get a download on a thumb drive it was, in my case, an additional $100
Just the care and trust i feel using this service. Beyond my expectations.
My family has been so excited about being able to watch the videos online.
It was nice and neat to see the videos from long ago. I wish the prices were less though.
Great! Photos were digitized successfully and originals returned as promised.
The quality of the videos are less than ideal. But it's better than them sitting in a box.
My dad had tapes from 32 years ago and home videos that none of us had seen. He filmed our lives and captured moments with family members we no longer have with us. Imemories was a really quick and efficient process and is definitely worth the investment.
I appreciated the ease of getting these digitized.
And though I paid a substantial amount for this process, I now need to pay more money to keep access to these which seems unfortunate. I wish this was a one price situation.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stephen, Thank you for taking the time to leave feedback. The iMemories cloud storage subscription is completely optional. It is one of the four ways customers have to save their memories during the 30 days of free online access. You can also purchase customized DVDs/USB drives(s) and/or download and save to your own computers and devices which is no charge. I noticed that when you ordered the USB drive, you did not add the promotional code that was included with your SafeShip Kit for 50% off. You will see a refund for the difference in the next 3-5 business days. We appreciate you trusting iMemories with your special family memories.