iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Thank you. We were able to download onto our PC. Are you going to return our tapes?
Very professionally done; a bit slow in processing, but good experience
I am so happy with my experience with iMemories! My mother passed away in 2012 and I have not heard her voice in years. I saw an add on Facebook about iMemories and figured it was the best way to be able to see my old home movies since I do not own a VCR anymore. I love that I was able to share the videos. Everyone was so happy to see them. IMemories also mailed me back all my movies in a nice compact box all wrapped individually. I plan on sending more movies in. Do not hesitate to do this if you are thinking about it!
I sent in my VHS and 8 mm tapes and paid over $200 then have to pay monthly to view them? I feel this is a rip off! For that price you should have made me DVD's and sent them to me.
I'm very glad I got my old videos digitized. It's really great to be able to share them from the app. I will be sending in some more. Great experience with this service. The only videos I have of my mom. Very special.
IT WAS INJOYABLE, EXCINTING, AND EDUCATIONAL ALSO, I REATLY LIKE MY CD. I ORDER THEM AND DIDIN'T HOW THEY WORK BUT I DO KNOW
THANK YOU
I WILL TELL ALL MY FRIENDS ABUTE IMEMORIES,
I sent in some camcorder videos that I found in a closet. To my surprise it was like a flash back of family gatherings that were usually taken for granted till family members
Had passed away. To have these videos to relive and get to here their voices again and see them was so amazing. Thank you for allowing me to relive these moments.
My family is jubilant to see these 20 year old videos again!
As stated above the film go back more than 75 years
Wonderful memories came alive again! Wonderful service. I highly recommend this business
I am still confused how to share the videos. Also do I get a copy of the Cd's.
Pleasant enough i am satisfied with the results
I would recommend this service to anyone who wants to spend money for conversions
Received online pics However received E-mail threatening to take away unless more money is paid -will, be very upset if they are taken off online access
I started talking about converting my tapes on my computer during COVID. My college son said he would do it. Well I found IMemories and that was my answer! I've sent 10 vhs tapes so far and I am so pleased! I just received them back and I'm ready to send the rest of my tapes in. I cannot wait! Thank you!
All tapes were converted, posted to your web site and were returned. The experience provided confidence that iMemories has a well organized and reliable service.
The process was easy and my order was completed in a reasonable length of time, 10 days or so if I remember correctly. The only problem is getting the digital videos downloaded to my computer; that may be due to operator error.
I found some old miniature video cassettes we were no long able to watch due to lack of/outdated equipment. So, we sent them off to iMemories, along with two VHS tapes (one from 1986 and one from 1996 - both wedding videos for my sister and myself.) iMemories did an amazing job enhancing and converting to digital our special memories. Although the conversions weren't perfect from the VHS to digital, they were definitely better than watching the VHS. I understand they did the best they could with what we sent - and we were pleased. We were able to download each conversion easily from the cloud and onto our computer, discs and our own cloud space with no issues. What a treat it was to see never-before-seen family videos from when my children were babes. Thank you, iMemories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.