iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Good experience. Would recommend to others that are interested.
I had a fantastic experience with iMemories from start to end! I felt safe sending in my videos once I saw the packing box with detailed instructions. The whole way through, I was able to track my video's progress. It was so excited to get the email that my videos were ready for digital download! I just received my VHS tapes back in the mail, safe and sound. They certainly earned my trust and I would feel good about sending in more memories in the future!
Excellent service
Good image
My originals where returned safely
Thank you so much for a fantastic service
I still cannot believe I got my VCR films on my phone now not being able to find a VCR player I am just so relieved to see my grandparentsAnd mother in these films my children when they were little thank you so much God bless Imemories thank you thank you thank you
They did a wonderful job restoring my tapes, my Dad just passed and it was great to see him on film. Lovely memories.
All of our memories were handled perfectly. I would recommend iMemories to everyone.
So happy with the results my tapes were very old but you still brought them back to view. Recommend your company to everyone
Totally seriously about the unexpected memories retrieved from all the tapes I sent in for digital transfer. I am more than thrilled, excited and filled with joy to see familiar faces I had not seen in years. Some dear friends have passed away and to hear their voices was like going back to a time forgotten in my life.
Thank you iMemories!
Awesome The videos were great The originals were shipped back I was impressed with the minimal time it took! Happy Customer
The quality of the finished product, is greatly inferior to the product that was submitted. Obviously I memories service doesn't have the ability to enhance in the least, the product that they provide, like making sure that the tapes are fully rewound properly, before copying them. Speaking of which, I haven't received my original slides, movies and VCR tapes back yet. While you collected and cashed my payment the moment you received it nearly a month ago. I need my Items back ASAP, so I can look elsewhere and hopefully locate someone who can do superior work than I just experienced.
Lorraine handled my purchase of an 8gb drive. Also asked about making DVD's - she answered my questions
Since I had very little knowledge about the content of the items I sent, I guess I was hoping that iMemories would eliminate duplicates.
Good experience - was kept well informed and delivered as advertised
It is wonderful to see precious memories again from 30 years ago. I am so pleased with the quality of the videos. They have brought laughter, tears, smiles and joy to my family.
Very easy and fast. I have used them to do about 25 vhs conversions and I would definitely recommend!
Have not viewed yet the DVDs, they are a gift. The digital stuff was well done.
I like the idea but I had a hard time downloading them to my computer, and being computer dumb I didnt know how to continue with all of my stuff. Sending tapes so far away is too much, I would rather have some place in my town do this if there was such a place. Nah, I wont be doing this again.
For many years I had in my mind many of the memories I recorded. But it was great to learn that my tapes contained more than that I was able to remember. A great surprise.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.