From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I checked each item I sent them and majority were clear and had good sound. Majority on IMemories are blurred to different degrees, some had stripes (horizontal or veritical) on some tapes that were not there before, a group of videos were now in black and white, sound quality is poor & it sounds as if the sound of the machine they ran through them was picked up so the original sound is more background. Most cannot be used as planned for a memorial for my husband and celebration with family. After spending hundreds of dollars, I am heartsick and disappointed in the product. I wish I had never sent them anything.
There are too many memories that are decaying in your closet. Get them Digitized now before its to late and start sharing the memories. Imemories are easy to work with and do a great job
Roger
Really liked the experience with iMemories. Communication was good and I could see the conversions as there were being done. The process took longer than I expected which is why I gave 4 starts vs 5 stars.
Love it how can I put them on cd's enjoyed seeing them again good friendly people
I very much enjoyed my experience, although some of the sound didn't transfer.
We are pleased with the videos we received. We were notified that one tape would take more time and personal work. There was no extra charge. We had marked the tape as "jammed." When it was available to us, it was excellent as were all the videos. We will be using IMemories again and recommend it to others. Viewing these family videos from 1989 through 1994 has been so much fun!
Good quality videos. Labeled as submitted. Thank you for your help bringing back good times.
Photos not returned. USB that I ordered not sent. Very disappointed.
Working with Imemories was very easy-to-use. We had many VHS tapes of our children growing up but they were not easy to view, and we were worried they'd get lost or be destroyed and we wanted to pass them on to our children. I memories digitized them for us and made available online. The whole process was very simple.
Good experience with iMemories. Will use them again.
They look great! I want to put them on a photo stick.
Took longer than I expected, and spelled my daughter's name wrong on the titles... Isabella versus ISABELLE... but great to see all my memories of my kids as babies!
I finally took the plunge to have my media digitized after years of "I need to get that done" moments! Sharing with family, seeing their smiles, hearing my 40 year old son thank me for the Christmas presents he received in 1986, these moments are priceless! This entire process was seamless, from requesting the mailing box to enjoying the final product, and I would recommend this service to everyone interested in preserving their memories. You will be glad that you took the plunge too!
If I would have read these comment prior to ordering, I would have never chosen this company to transfer my analog to digital vcr tapes. The quality was so poor that I could not even make out what I was looking at. It appears they stick your tape into a machine, walk away and box it when it is finished. Any profession would at least review a few minutes of their results and figure out somethin is wrong here. They are the worst. Buyer beware.
They were much darker than the originals and one is so bad, I can't see faces
My dad passed away, and when going through his home, I found a box of old VHS tapes. VHS were one of the worst ways to keep memories as they are an unstable media. Visually, I could see some tapes beginning to deteriorate, so it was a priority to try and save as many memories as possible. Imemories makes it easy to just send in all the tapes, and now I have them backed up a 2 portable hard drives for redundancy. The service is moderately priced, i wish there was a discount on bulk orders, but its still worth it.
Thank you for converting my m Morris to digital format! I thought I had lost the opportunity to do so, and then I memories... how special this is to me! Timely service, easy process! Thank you!
So far, items were received and processed in a timely timeframe.
Still have not received items back yet, but expect to when waiting period for any unforeseeable problems has passed.
I am happy with the results and up to this point would recommend iMemories to anyone.
I appreciated the discount as well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members