iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
So far my experience with iMemories has been all positive. My VHS videos were all converted to digital as requested. Still waiting for my original VHS tapes to be returned.
Thank you. Very nice outside wrapper. Nice people to deal with.
IMemories is great. I can use my old digitized memories in MP4 format. The only thing that I have a problem with is that my friends in Germany cannot view them for some reason.
Great job, so good to be able to look at old family photos.
IMemories has done a terrific job delivering on their expectations for our home movies.
Would highly recommend them to others.
The quality was not as expected and after viewing them for two days, they have disappeared even though I paid for a year of iCloud
I did receive the tapes back as indicated.
Thank you! I was able to watch again old memories from my children! Great customer service, time wise was good, I would recommend it 100%!
This is the third time I've sent stuff to iMemories, I really like the ease of shipping and the joy of seeing the photos online. I can share with family members easily. My only suggestions would be to ship things back faster and the prices are a little high. But overall very happy with iMemories.
I have not been able to look at pictures so I feel like I wasted my money.
Katie was very helpful talking me through the editing process. Thank you
No no no no no no no no no no no no no no no no no no no non o no no no no no
Very satisfied service was prompt and courteous. The post to the cloud was fast.
My videos from around 25 years ago have been converted to digital. The company even took extra time with videos to make the quality better. I am happy with my memories. I have had ample time to copy and share them as well.
Very professional and helpful. Digitization was done in a timely manner. Would highly recommend their services.
Still waiting for response regarding an order I sent many months ago. If I had the opportunity to do this over I mean sending in my reel to reels. I am very sorry I used your company!. Another annoying is now verifying that I am not a robot!
My family and I thoroughly loved reviewing past memories. Getting ready to send in another series of tapes
I got all my videos on digital form but the downloading process on my phone is very slow and not so easy.
Send old Vietnam slides - they were quick and efficient. The digital quality was amazing. I like how they kept in contact during the process - and follow up after it was delivered. Professional!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.