iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I have sent many video tapes of my children taken years ago to them. I am over the moon happy and very satisfied.
I chose to do the ones from when I was a small child and when my parents were first dating and married. It is amazing that I can carry them around and look at them on my phone and most of those I have never seen.
This company did a great job. They did not "fix" any torn photos but the copies were clear and what I wanted.
It has been a pleasure to view the films that my dad took of us when we were young. IMemories has been phenomenal in getting this all digitized. Have now started send the vhs films of our children.
So easy! Great outcome! Love watching the videos over and over again with different family members and friends!
It's been very nice being able to send in precious videotapes and Imemories sent an email telling me they received the package which is very reassuring. They are very helpful!
The 8mm movie was from 1942 with my parents, grandparents and great grandparents. Also all my aunts, uncles and older cousins from my mother's side of the family. Last time I saw this I was 10 years old. So glad it could be saved!
Now we'll start looking at the 16mm from the war and back in the states.
It was an exceptional experience from communicating before sending off my box, the ease of preparing the tapes to be sent and then the posting and downloading of the finished product, as well as the return of the original tapes. Thank you Imemories!
Had expected photos too be in sequential order for slide presentation. Instead, there folders were shuffled requiring local support. LB
Prompt service but I feel that $175 to upload them to the cloud is a bit much, especially since I will now have to pay $48 per year to view them
Nicely done! Two of my films were nearly 100 years old and never viewed before. They were handled with care and with a great result. Good and kind service!
This was my first time using iMemories. My dad had used it multiple times before and spoke highly of it. Everything went according to their instructions. The digitized video turned out great!
Thank you so much. We were so happy to have these slides converted. They were done quickly and the communication was very good. Thanks again.
We finally had our old DVD's converted to digital, it feels good to know that all those events/childhood memories are saved and so easy to access and share after all these years.
IMemories did a very good and quick job with my films. I was able to download the films onto my computer and from there I can send them to relatives.
I was totally unaware that you couldn't do audio. I never would have authorized that much money for what i got i definitely was bagged!
They all turned out great!
Ordering USB's for family and friends.
Great job, got them all back & happy to have them in digital form.
Did a great job, but beware even if the tape is not full they charge the same price as a full tape.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Donald,
You are correct, we don't process audio only cassettes or reels. We process most video formats but not audio only. You weren't charged for these items and apologize for the inconvenience. Please call us with any questions you might have. 1-800-845-7986