From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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The experience in all was great. I'm not familiar with many things so when I called they helped me with all my questions.
I paid over $100 to get several tapes transferred and now that my one month free member is over I have no way to access them online anymore. I am trying to buy a monthly subscription but the site won't let me. I need to be able to view my videos yet IMemories won't let me?!?!
The entire experience was seamless, from receipt of the FedEx box to the return of my originals. IMemories kept in touch throughout the process by email.
The process was well explained and easy. Results were beautiful.
I did not receive any in person counter service and my original packing materials were not returned.
I had boxes and boxes of old slides needing to be converted... iMemories made this such an easy process! I LOVE it! I ordered CDs for my family. We are getting to look at pictures from the 1960s that were forgotten about! Such treasures!
Sadly not all my VHS tapes could be saved but those that were look good. Thank you!
It was so easy to get my vhs tapes converted to digital. They sent me the box to put them in and it didn't take long for them to digitize them and then they sent my tapes back to me.
Fantastic experience!
IMemories is incredibly professional and communicated clearly each step of the way to convert our 50+ years old Super8 home movies. They handled everything with care and the result was great! I highly recommend iMemories!
Very quick and easy process. I highly recommend converting all old family videos and pictures to digital format for easy viewing.
I had old 8mm tapes from 20 years ago. Had some converted to dvd years ago but even now that is almost obsolete. Sent them all in to iMemories and was so happy I did. I can access all the old videos in my phone or the website. I also downloaded them on an external hard drive, which the company helped me to navigate the process! Can't wait to give them to my kids for Christmas!
I like the way things were shipped and handled. I liked the fast turnaround on the 67 vhs and other more recent formats. Since I transferred format to format myself over the years, from 8mm to VHS to video 8 and dvd, the quality of my work was a lot clearer than iMemories transfer. I would think the new equipment of today, would do a fine job of reproduction. I was disappointed to find large pieces of film missing. A couple of things we know where on the tapes were not there on the transfer. 3 stars only.
I love this service. They really did a great job with the videos of my children from the 80's. I am now going through other videos.
The quality of the converted slides and movies was outstanding--even movies that were made in the 1930s.
They brought back a lot of different feelings!
Good, sad, happy ect.
I have Sent many VHS tapes as well as 8mm films from the 50's to be created and placed in the cloud. This company has permitted us to view the toddler years and beyond of our children, in great quality and easy to view formatting. Also, with the films from the 59's my children get to see relatives they have never met and to view what my childhood was like. Both my parents have passed and to see and hear them again, brings tears of joy! Would recommend ( and have) this company to anyone!
There were some duplicate videos on vhs and both were transferred and I was charged twice. Also you could've skipped doing the dvds and told me I could just upload them.
I'd like to know what happens when iMemories cloud expires...
It was a great experience! The process was made unbelievably easy by iMemories' easy to use shipping container. Our old family videos were promptly uploaded on to iCloud, and being able to watch them has been wonderful. I recommend iMemories to everyone to preserve their family video memories for generations to come. Thank you iMemories.
I have been holding on to these 8mm reels for 30 plus years. It is wonderful to finally see what's on them. My departed father and grandparents are featured in most of them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
When you have meida at iMemories, we will store your files for 30 days free and after that you will decide to subscribe. If you choose to let your subscription expire, please make sure you have either your DVDs, downloaded files and/or thumb drive. We will delete accounts and all content after a period of time. We do notify you via email, so please watch your inbox for iMemories. Please let us know if you have any other questions, feel free to call 1-800-845-7986.