iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Thank you for doing such an incredible job. It is because of you that I can see and hear my dad again. Memories I'll never forget.
Hesitant at first, was able to speak with real people, they were knowledgeable and convincing that my personal property was in good hands. I was able to see/track the progress. I received received quality support and my personal property.
Just watched the pictures of our childhood together with my two sisters today!
Very easy to order and understand the website. Products were delivered timely
Great Service. Pleased with delivery time. Now I just need to organize how I want the albums.
Easy and fast service! M. Very pleased with the service. Will for sure use again.
I am very happy with the digital conversion of my VHS tapes. It would be nice if imemories also offered the service of converting audio cassette tapes to digital media.
It's a perfect way to see your memories through digital media. Thanks
Service was fast and easy to get done! I'm glad that I had my 30 year old vhs tapes done and saved.
All 20 rolls of movies converted to digital. Brought back lots of memories.
I did receive back all the CDs and VHS tape I sent to you. The tapes are very grainy then they get a little clearer but there was one CD that you couldn't do anything with and that was the most important one to me. I am not blaming your company you are very reliable and I would recommend you. But what I lost I can't get back and that's my fault
Good experience overall- I was trying not to be roped into a monthly storage fee and it is not so easy to load onto the my own cloud storage. I will likely keep up the monthly payments although that was never my plan
The transfer to digital was good, communication was clear and the process was easy.
Went well... but I wish I had ordered a thumb drive. I thought I did.
We appreciated the updates on the process. Also, the ability to ess owe a the videos. The Medawar turned promptl.
It may seem pricey, but the memories are priceless
So thankful you could preserve our memories and in such a quick fashion - quality is great~!
Everything was fine but the recordings were very blurry and the sound was distorted on some of them..
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.