iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
It was easy to use the iMemories box, the processing was quicker than I expected, and all my originals arrived back safely. My only real concern is that the online cloud system is very slow, hard to control (can't back up, move forward, etc), and unreliable. That makes it hard to enjoy these precious times with my family and friends. If the iMemories site worked smoother, I would have rated the experience a 5!
Happy I decided to convert. Sad I didn't do this sooner some of my home movies are blurry.
It takes very little time to throw your old Hi-8, super-8, dvds, whatever in a box. Shipping label and box are provided. The estimated cost can look unaffordable but the reality (because most of your tapes (films) are probably not full), is very reasonable and much quicker by hundreds of hours probably, thanif you tried to do it yourself.
This was an easy way to save your old video memories and convert them to digital. Easy but not cheap. You have many choices to save your memories. Make sure you know how to download them so you don't have to pay for digital fees to save your memories. If you don't want to be bothered with saving your own memories by downloading them and making your own usb downloads they can do it all for you.
Although I have not yet view my 34 8mm movies on the 1 TB external that it was put on, I'm sure it is excellent work from watching them online as they contacted me with each step! Truly a wonderful company who knows how important your memories are! Wonderful prices as wells!
So pleased with the ease and efficiency of converting outdated vhs tapes and old photos to digital. Now we can share with family and each of us have all our childhood memories at our fingertips. Sign up with your email and there are coupons for discounts on your order. Thank you iMemories for your quick and secure service!
Very Professional, took great care of my old films, contact with me was great, informative. Will use iMemories always and I would highly recommend!
Very happy with entire process. Very smooth process to mail in tapes. Plan to use iMemories again in the future.
IMemories was very easy to use. They promptly converted my old videos and returned them to me. The website was very easy to use.
Fast service and easy to download. We were so excited to see old memories some from the sixties.
I finially got them in my computer and moved to a place i could send them and have in hand pictures made they all came out great thank you and it would be noce if you made in hand prints instead of only computer thank you
Smooth transaction, easy shipping both ways... way too expensive
Imemories very pleased with service will be a return customer
Great so far would recommend IMemories to friends and family!
I'm happy to receive and view my videos. The only issue I have is that most of them specifically my wedding video was not on one download. I have to click on a separate download in order to view the entire video. That's disappointing.
I gave it a 3 stars because I believe I am confused as how this works. I am still trying to figure it out how to use iMemories. However, I did once, saw my old videos in my old days online. Now trying to get back in, online. I thought I made ordered USB and CDs to get them but so far I received all my VHP tapes back without USB and CDs. The payment I made $115, I thought was for USB and CDs. I saw another email telling me that now I can buy USB and CDs to order of all the VHP that was transferred to. What's going on? More payments? I'm lost and perhaps all my memories are lost. I am still walking around to find out what I need to do next and next and next.
I had been thinking of getting all my home movies on disk for some time, I was so happy to discover iMemories.
So easy to send everything off in the box, and the results are so good. Can email to all my family, and create my own disks.
Couldn't be happier.
We sent VHS tapes of our 2 daughters ages 20-35! The process was super easy! The result was wonderful! To be able to share the digitized videos with family was a great gift. I highly recommend this service. Don't hesitate! Sending the tapes away was scary at first but all was well and we go them back in the same shape we sent them in! Wonderful service!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.