iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
What I wanted was for iMemories to convert my videos and DVDs to USB memory sticks. In their offer, it was unclear to me exactly how I would receive the digitization but I decided to hope for the best. Instead, they provided access to digitized files in the cloud, only available for free for a month and then for an exorbitant monthly fee. I think I can download what iMemories placed in the cloud and then find someone who will convert the files on my Mac to USB memory sticks, but that's more money and hassle.
The digital version is not much improved over the original reels. I was hoping the conversion would make the one I was most excited over lighter/more defined so I could see all the people more clearly. It was from the early 1950's. If you have a process to do that, I would be interested in knowing the price for it.
Wonderful! Great customer service. Great price. Love the digital videos.
Having many of these memories on formats that I was unable to view had made me sad anytime I ran across the Hi-8 videos dated 2001 & 2002. I'm beyond thrilled to view the memories from over 20 years ago. Seeing my mom, who passed in 2002, was emotional and healing. Thank you for this service!
I am so please with memories work. There was a recording of my dad who passed away and I didn't know I had. The tapes we clean and clear. To the box that came to send to videos to the return of the tapes. The packaging was well delivered. I took my first box to a fed ex place at Walgreens, the clerk noticed I was sending it to memories and he highly recommended memories, he had send videos to you and was pleased with his tapes. Thank you all again
Easy, quick service! Love looking back at memories!
It has been amazing to convert all of father's old movies and see my childhood come to life. Truly an amazing journey.
Love having my memories available all the time. Great and caring job from all of iMemory personal. Very satisfied.
It was very easy no problems I have more to digitize and will send in more
So far it has been easy to navigate I have enjoyed using the program. I have shared with my friends how great this product is.
Great service, quick turnaround. Highly recommend. Now my family and I can enjoy the footage instead of the films living in a bag on a shelf.
I've been very satisfied with iMemories' conversions - twice. Highly recommend.
Amazing how quickly I was able to mail in VHS tapes and they appeared in my online portal. Clips were even broken down into smaller videos and labeled with what was on my VHS. This is a gift for my parents for Christmas, but I am loving watching all the videos from my child hood that I have never seen before because its too difficult to watch VHS. Thanks for letting us relive these memories!
My mom cried when she was able to see videos from the 90s she had never seen before.
Could this process be as easy as it's advertised?!?! A resounding YES! Thanks for making it so easy and amazing! I would recommend partnering with another company that does the "mold" videos. I have to wait for you to send them back and then send them to another company. If you were able to send them for me and offer that service it would be great!
Easy to use and fast service. I like the easy to use website that I can view my digital files any time, thanks.
No no No no No no No no No no No no No no No No no no No no
The digital videos were great as I reviewed them with the entire family every day of the week.
A lot of things we forgot about in life were on these tapes. It's amazing to see how young we were and the kids are no longer kids.
The grand kids got a chance to see their parents and grand-parents sing, dance and have a good time.
Kids..."who is that".
Parents..."that's your grandma"
Kids..."grandma was young before?":-):-)
Great service and quality team!
Fast delivery/return. Excellent quality of digital items. I plan on using them again!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.