business logo of iMemories

iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Missouri
1 review
0 helpful votes
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Fast and accurate
October 19, 2021

I have wanted to convert my home movies for years but was afraid to send them away fearing they would get lost. Imemories contacted me within two days of shipping them off to let me know they had been received. They stayed in touch with me during the entire process. Awesome company to work with.

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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Expensive
November 18, 2021

I wish we could submit the films and then slowly get them per month or something

Date of experience: October 19, 2021
South Carolina
1 review
0 helpful votes
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Great Customer Service! Highly Recommend!
Our family enjoyed looking back through the years and watching everyone change. Enjoyed seeing the loved ones that have past away.
This company is highly recommended!

Date of experience: October 18, 2021
Colorado
1 review
0 helpful votes
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Reliable
October 18, 2021

Always reliable, shipments don't get lost and they make us feel as though they are invested in keeping our memories safe until they arrive back home. Thank you folks.

Date of experience: October 18, 2021
Florida
1 review
0 helpful votes
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Very cool
October 17, 2021

Love it! I actually found video of my dad. He passed away and at the time I was the only one with a camera. I had no idea I had it! Priceless!

Date of experience: October 17, 2021
Georgia
2 reviews
0 helpful votes
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Prompt and Professional
October 17, 2021

My order was processed quickly, and put online right away. Pictures are crisp and clear. Great job!

Date of experience: October 17, 2021
California
1 review
0 helpful votes
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Great Job
October 17, 2021

I love getting the notification stating my media is ready the memories they send me are priceless

Date of experience: October 17, 2021
Kentucky
1 review
0 helpful votes
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Great
October 17, 2021

Our wedding video turned out as well as we expected

Date of experience: October 17, 2021
Illinois
1 review
0 helpful votes
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Fabulous service!
October 17, 2021

From the initial package with the return box to send my tapes back in, to the quick turnaround time in getting all my tapes digital to the safe return of my original tapes, I have been super happy with this service. I recommend to everyone!

Date of experience: October 17, 2021
Oregon
1 review
0 helpful votes
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Impressed with how quickly the box arrived at my house and was shipped safely back to them and they immediately began digitizing my home films. The films I'm now able to watch on a thumb-drive on my TV, computer, or iPad. Some were around 50 years old and came out very well.

Date of experience: October 16, 2021
Arkansas
1 review
0 helpful votes
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Movies
October 16, 2021

Worth every Penny. Seeing all these videos after years of being in a drawer have been such a gift!

Date of experience: October 16, 2021
South Carolina
1 review
0 helpful votes
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Great memory preservation
October 16, 2021

I thought I could never view the film on these old 8 mm reels of film. Great job

Date of experience: October 16, 2021
Michigan
1 review
0 helpful votes
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THANK YOU! THANK YOU!
October 16, 2021

Best thing I've ever done! You did an amazing job transferring all my old tapes to digital. So many laughs and tears as I watch all our precious memories of the last 30 years. If you're considering doing this, don't hesitate, they won't disappoint. You'll be SO glad you did! :)

Date of experience: October 16, 2021
Florida
3 reviews
0 helpful votes
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Just do it
October 16, 2021

Never good time to do it just take the time so they last forever

Date of experience: October 16, 2021
Michigan
1 review
0 helpful votes
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Best thing I ever spent money on!
October 16, 2021

Super convenient and easy. I can't say enough good things about this service. It is so priceless to see these videos of family from years ago preserved! Thank you, iMemories!

Date of experience: October 16, 2021
North Carolina
1 review
0 helpful votes
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See above. Very happy with the great/friendly customer service.

Date of experience: October 15, 2021
Minnesota
1 review
0 helpful votes
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Loved it thankyou
October 15, 2021

I was very please with results, there very old films and was curious if it could be done

Date of experience: October 15, 2021
Arizona
1 review
0 helpful votes
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IMemories did an awesome job converting my 30 year old VHS tapes and digitizing them. I had a few tapes that the film was torn or crinkled and they were able to fix those tapes. I also had a cassette that was broken and they were still able to repair the cassette to digitize the film. When ever I had a question the staff was always more than happy to answer my questions even when I sent an email I got a response right away. IMemories actually had all my cassettes digitized before the promised date. Great experience and I would definitely use them again.

Date of experience: October 15, 2021
California
1 review
0 helpful votes
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Disapointed
November 14, 2021

I have given you a lot of business in scanning all of my movies and pictures. You have always grouped them by the title on each item. This time you just scanned items into a few groups. Each DVD and Video and picture set should be in separate folders. Not happy this last scan

Date of experience: October 15, 2021
Tennessee
1 review
0 helpful votes
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Very pleased
October 15, 2021

Fast and well done. Now I have videos of my family and friends saved forever.

Date of experience: October 15, 2021