iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I have wanted to convert my home movies for years but was afraid to send them away fearing they would get lost. Imemories contacted me within two days of shipping them off to let me know they had been received. They stayed in touch with me during the entire process. Awesome company to work with.
Great Customer Service! Highly Recommend!
Our family enjoyed looking back through the years and watching everyone change. Enjoyed seeing the loved ones that have past away.
This company is highly recommended!
Always reliable, shipments don't get lost and they make us feel as though they are invested in keeping our memories safe until they arrive back home. Thank you folks.
Love it! I actually found video of my dad. He passed away and at the time I was the only one with a camera. I had no idea I had it! Priceless!
My order was processed quickly, and put online right away. Pictures are crisp and clear. Great job!
From the initial package with the return box to send my tapes back in, to the quick turnaround time in getting all my tapes digital to the safe return of my original tapes, I have been super happy with this service. I recommend to everyone!
Impressed with how quickly the box arrived at my house and was shipped safely back to them and they immediately began digitizing my home films. The films I'm now able to watch on a thumb-drive on my TV, computer, or iPad. Some were around 50 years old and came out very well.
I thought I could never view the film on these old 8 mm reels of film. Great job
Best thing I've ever done! You did an amazing job transferring all my old tapes to digital. So many laughs and tears as I watch all our precious memories of the last 30 years. If you're considering doing this, don't hesitate, they won't disappoint. You'll be SO glad you did! :)
Never good time to do it just take the time so they last forever
Super convenient and easy. I can't say enough good things about this service. It is so priceless to see these videos of family from years ago preserved! Thank you, iMemories!
See above. Very happy with the great/friendly customer service.
I was very please with results, there very old films and was curious if it could be done
IMemories did an awesome job converting my 30 year old VHS tapes and digitizing them. I had a few tapes that the film was torn or crinkled and they were able to fix those tapes. I also had a cassette that was broken and they were still able to repair the cassette to digitize the film. When ever I had a question the staff was always more than happy to answer my questions even when I sent an email I got a response right away. IMemories actually had all my cassettes digitized before the promised date. Great experience and I would definitely use them again.
I have given you a lot of business in scanning all of my movies and pictures. You have always grouped them by the title on each item. This time you just scanned items into a few groups. Each DVD and Video and picture set should be in separate folders. Not happy this last scan
Fast and well done. Now I have videos of my family and friends saved forever.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.