On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
While cleaning out a storage unit after my mother passed away, I found a tub of photos and newspaper clippings from my Dad's childhood and young adulthood back in the 1920's thru 1950's. This services has allowed me to digitally preserve these great memories and share them with my brothers. It was easy and fast. And the photos were sent back quickly.
Thank you for bringing my memories alive. My videos are 20+ years old. It is so nice to see my deceased loved ones again. Thank you!
I received my photos back nicely, the pictures on line are great. Thank you.
Easy and reasonable cost and excellent service. Recommend this to everyone in my family
The tracking on the digitized files was not very good. I am not sure if this was an original problem or a transfer problem.
It was wonderful to relive some of these past memories when we were children and to pass it on to siblings and cousins to enjoy.
I wanted to get my mother's video collection converted to digital and this service accomplished it. The service is good but it is very expensive.
I had home movies from the 50's to 60's converted as well as 70's 80's and 90's. The family is really pleased with the results. It was wonderful to watch them together and see family members who are no longer with us.
Sent out and received quickly. Quality is great! Received my originals back safe.
Everything went like clockwork, including holding the return of my video tapes because I was out of town. Am in process of viewing digitized video with excellent results.
It is amazing to be able to watch all of our family memories that we haven't been able to see for several years. My husband passed away a year ago November so this ability to view all of our family videos makes it more special and meaningful. Thank you!
Sent in slides to be converted to online access of photos. Slides were converted, sent back timely and in great condition and access received to view my slides online. Smooth process, thanks for your help
The staff at iMemories was very helpful and the turnaround time was quicker than promised. Unfortunately the 8mm film movies converted to digital are more blurry than the originals.
Very professional. We liked what you did with all the pictures.
I thought the DVD would be like a slide show. Was a little disappointed in that. I guess I didn't understand.
I will definitely use you again. Thanks! I received everything at a timely rate.
I am so greatful to have these memories back in a form my family can enjoy again!
The process of shipping and and receiving my old videos so very easy and quick. And I am so very happy I chose iMemories to bring back to life those memories I thought I lost. Thank you.
Some of the digital files are fine, but some of them can't really be viewed because they jump a round too much. Not totally pleased because of that.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Joannie, Our apologies for the confusion, we are unable to turn images into a video. When images are turned into a video slideshow this limits your ability to ever share or print a single image. Most computer players and DVD players have a slideshow mode which will play the individual images as a slideshow. Please let us know if we can of any assistance!