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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Received as promised. Very happy with the results!
Great customer service! The quality of the online videos are amazing, especially from really old VHS tapes.
Wonderful place great videos so gkk look ad that I found them it's been a pleasure watching my old videos like new again
I Was so thankful to be able to see my old family videos. There were several people on there who have since passed & being able to see them & hear their voice again was such an amazing feeling. Plan to get many more done. Highly recommend.
It's really easy to do. This time around I used an imemories box and the process was just as easy. So glad to see videos of my childhood come to life again.
Exactly what I needed. Simple. Safe. Speedy. Shareable. Reasonably priced. I sent in 22 videos that I've been meaning to get digitized for many years but just never got around to it until now. I'm so happy to have these memories! Thank you!
The process worked very smoothly for me. A friendly telephone support answered all my questions. One bit of information she gave me was the most helpful. You can order the original photos in separate albums. Just place them in separate bags in the order wanted and label them. She also clarified that for videos that you request a blank check, you're only charged $. 99 if blank, but it will be converted if it contains data for the regular fee.
My only confusion was during the download after completion. It turns out to be easy, you just have to wait for the email that says the download is ready (some took quite a bit of time), then follow the link to the download.
Shipping my materials of was easy to do. I was kept informed on the progress and received all of my materials back in a timely manner. The quality of some of the oldest tapes aren't perfect but I don't blame the company for this. They are definately viewable. I was so nervous sending off all our memories but am extremely pleased with the whole process. Thank you
Used this to digitalize my old photos for a special event. Ordered the photo stick and needed it asap, paid for Fed Ex next day and it ended up being held up in transit and did not receive for 5 days. Not happy with Fed Ex. If you have issues with other customers, you may want to consider a different carrier.
This process was so easy. I should have done it a long time ago. Perfect Christmas gifts for family.
We've watched most of our downloads. They brought back very sweet memories!
I delayed sending my pictures and videos for years because I thought I could just take pictures of the pictures or technology would allow me to convert my videos on my own eventually. But they still sat in a box in my closet. I finally sent them in this year and it was the BEST decision. It has been such a joy to see the old videos of my kids and well worth the money!
Everything went so smooth with the process. Our memories were shipped safely and everything was converted to digital and sent back to me quicker than I expected! Would recommend to anyone!
IMemories was perfect! They helped make our parents Christmas one to remember!
Very easy to use and quality was good. Turn around time was great
Everything that I sent in came back just the way I want them to be. Have no problem what every I ask for they carry it out for me.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.