From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent customer service-created great memories.Family time ++
Amazing from start to finish! I'm so glad to have my memories easily accessible now for years to come!
Super quick and easy. Gives me peace of mind to have everything stored digitally.
I had multiple different types of media from 20 years back that I wanted digitalized to be saved and given to family members. IMemories was so efficient and professional. I have recommended them to multiple people and will bring more projects to them as soon as I get them organized. They did a great job!
I was so worried to start this process, but so grateful that I took the chance! I highly recommend this place.
Still looking for a lab that can produce a print with these negatives, correcting the faded condition.
The cost to return my two VHS tapes is expensive. Not sure why.
Was an awesome experience to see all the old videos and pictures! I recommend this company to everybody, they are very reliable in all the process
Efficient and product delivered as promised. Will definitely use the service again.
Having all our videotapes digitized has created mor organized and easy access to family memories accumulated over the years.
It was unique due to size of original submission which was 15 slides
Process of ordering and viewing slides was very easy. Did need customer service to assist with converting to digital which was very helpful. All slides returned so overall very pleased with service.
Overall high satisfaction. All steps of process went smoothly. The format for sharing works very well.
I liked the ease in sending the videos, the time they were done in and how easy it was to access them online. I love this service and will do it again.
The price was ok, the process easy and the product, well, we did cry! So many good memories preserved.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marnita, Thank you for taking the time to leave a review. IMemories does return all media to our customers after the order is completed. We want to ensure the integrity of your memories and that includes making sure they are returned to you. We do not store, discard or destroy any original media. In order to keep the FedEx rates a low as possible, the charge is a flat rate based on how many items are being returned instead of weight or destination. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.