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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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We are loving rewatching old memories! Very happy with how quickly we received our memories and the process was easy and secure. Highly recommend!
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
I needed instructions to work on my albums and was given a chance to speak to more than one of your employees. Each one was patient, knowledgeable, and answered my many questions.
The time it took to digitize my items once received was fast as expected. The only thing was I was not made aware in any of the research I did that I would be charged to ship my items back to me. I knew I would be charged to ship them to Imemories but not back.
Also some type of estimate for digitize saving options such as flash drive, cloud etc would be helpful prior to ordering the box.
Very efficient and prompt did three batches and all the originals have ben returned too. Will do business with you again and recommend you to others
We appreciate the recommendation! Thank you for sharing your experience!
I was are to view and download my digitized videos.the quality of the videos was not great, but I appreciate what I was able to see.
This was easy to do and I am pleased with the results
This is great to hear! Thank you for sharing your experience!
This is great to hear! Thank you for sharing your experience!
I got videos back that I haven't seen in 24 years! It was amazing!
We are happy to hear it! Thank you for taking the time to leave a review!
This is great to hear! Thank you for sharing your experience!
The 8mm tapes from the handheld recorders came out great. I was hoping on the VHS tapes that they would be able to clear up the wavy lines and static. But still love being able to watch them with my family.
Easy and a good turn around. Will send more to be fixed / saved!
Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
It's very confusing, getting so many emails. Pictures came out nice.
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words!
My video tapes were received quickly and within a few weeks were available online. The quality was as good as one can get from old VCR tapes, as good or better than when I last played them a decade ago.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
IMemories is phenomenal. They are so helpful in helping you decide what and how you want it.
Can't wait to give to our daughter!
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
IMemories did a great job notifying me that my tapes were received and uploaded. It was scary sending my tapes, but I feel very confident in the company and their procedures!
Easy, fast, exciting to revisit all the old memories, I wish I had done this sooner.
We appreciate the fantastic review and are glad we could be of service!
Very fast, reliable service. Output was fantastic. I liked the little video clips they added in.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
We are happy to hear it! Thank you for taking the time to leave a review!