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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Not enough directions to know how to edit.( how to put them in correct order, how to delete, etc)
I am very pleased with having my old videos of family saved to digital format. I downloaded them from iMemories website & put them on external hard drives, but the best part was being able to share them with my adult grandchildren. They loved being able to click on a link to view them. I also extended the cloud service for a year.
We’re delighted to hear about your recent experience with us! Thank you for taking the time to share!
Should have done this years ago when my father was still alive.
Thank you for taking the time to share your experience, we so appreciate it!
Too expensive for what you get. I sent in 5 video tapes, only one was converted because they said the others had copyright issues. Fine, but they didn't even explain that that, they just sent them back with no explanation. I only found out because I inquired and they wanted to charge me for all 5.
I waited far too long to convert my old super 8 and vhs tapes from the 1990- early 2000's. We have loved how organized the album's came! Easy to use too! Incredible memories!
The employees at iMemories will love to read the kind words you left about their service! Thank you for the feedback!
I thought I would never see these 8mm and 16 mm movies again! Received my movies in digital form as well as my reels back and I can't believe how fast! The digitals came out wonderfully! Thank you iMemories!
We’re delighted to hear about your recent experience with us! Thank you for taking the time to share!
Very smooth easy process and amazing they were able to save the moldy VHS video of the birth of my second child. Awesome quality. On the pricey side, but great quality.
We are glad to hear we provided you with top-notch service! Thank you for taking the time to share!
I am pleased with the quality of the digital videos made from my vhs tapes. However, I didn't know I was going to be required to pay monthly to contribute to view them. Is this explained up front? My husband lost his job and I'm canceling a lot of subscriptions. Can't pick this one up. Sad
I think you should let you customers know this before charging and converting
I send a box (from iMemories) if my old takes and got them back digitally so quickly and in an awesome format! I am getting ready to send more now! I highly recommend iMemories to transfer your old tapes!
Such a seamless easy process. I absolutely love having these videos digitally now so I can actually watch them and share them.
This is great to hear! Thank you for sharing your experience!
The overall process was simple. I was a bit disappointed in the quality of some of the digital images. There were dust artifacts on quite a few images.
I had a great experience with imemories. Try let me know when my videos arrived there and gave updates on the progress. Everything was finished just as they said within the 2 weeks, and my originals were sent back. I only wish there was a way they could have done the 2 videos that had "copyrighted" material. Back in the day when we taped movies off the tv and then taped the kids over the movie. I don't care about the movies, just wish I could get the rest of the family videos. But they did what they said in the time they said they would. I definitely would recommend them.
Everything was completed just as outlined on the website without a hitch. Customer service was great.
The employees at iMemories will love to read the kind words you left about their service! Thank you for the feedback!
IMemories successfully converted 8mm film over 70 years old to digital at a very reasonable price. Customer service is excellent. It's easy to reach a knowledgeable person on the phone.
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
We are so happy that you enjoyed your experience with us! We’re glad we could be of service and appreciate the kind words!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the fantastic review and are glad we could be of service!