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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I sent over 100 videos and mini discs for processing. Most turned out very well. I asked the customer service team to review several, and they were able to improve the quality of most of those I had asked about. My contact has been Stacey, who has been very helpful. Many thanks!
Quick turn around time, easy to use, pleased with the outcome, great options, and now I do not have to worry if the originals do get damaged!
We enjoyed seeing many family members from early years and our own young pictures.
What pleasure to see the stories being told through photos.
Thank you for taking the time to share your experience, we so appreciate it!
I have sent the oldest camera videos I had (50+ years) that I felt could never be revived, along with slides taken by my parents on international travels long ago. Everything has come out perfectly, and our whole family is enjoying them. I also recommended iMemories to my brother, and he too has been delighted with both the results and the service we always receive. I have had numerous phone calls with their staff, and they return calls promptly, which is also a blessing!
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
What a wonderful and easy way to digitize old memories. My family wasn't sure we would ever have a way to watch these old home movies again so we couldn't be happier with imemories. Also there was some trouble with one video and when I called customer service, the representative was so helpful and fixed the problem while I was on the phone with her. I can't recommend this enough.
We appreciate the fantastic review and are glad we could be of service!
The conversion quality was only OK. I had VHS and super 8 film converted. The super 8 film converted had very poor sound quality and sounded like the munchkins on helium and speed. In some of the VHS conversions the picture was not cropped properly.
Yes I am glad that I had them converted but the quality of conversion was not there.
Excellent service and good quality end product.
Sincere thanks to all involved
I felt very comfortable using the prepaid shipping box, the turnaround time was even quicker than I expected, and it was so easy to access and view my videos. The videos have brought so much joy, it's been a great way to share them with family and I'm only sorry I waited so long. I would definitely recommend this service without hesitation.
Thank you for your service. Thanks thanks thanks thanks
Doubtful but imemories proved themselves. Thank you for keeping my memories alive
I have been looking for an easy way to digitize my family's old footage for years. I'm so glad a friend turned me on to iMemories!
Seeing the old videos bring back some very wonderful memories and to hear my dads voice again is heartwarming and heartbreaking. I would highly recommend iMemories to all my friends and family
Good, good, good, good,, good, good, good, good, good, good, good
I received all films which have been converted. Very nice job. Thank u.
Sending in our videos and movies to imemories was so simple, and they were returned promptly and in excellent condition. I was so excited to see some footage online that I thought had been lost in the shuffle as we moved around on 3 continents for 20 years. It will be a grand time this Thanksgiving as our grandchildren and great's watch us and their parents grow up before our eyes on film. We're looking forward to that!
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Satisfied with my purchase and customer service was great
The employees at iMemories will love to read the kind words you left about their service! Thank you for the feedback!
The digital files were quickly created and easy to access.
This is great to hear! Thank you for sharing your experience!
I have received the box of video's, CD's, etc.
I did want to check them but I have not had time, so I guess it is alright.
My older VHS tapes did not turn out as good as I had hoped for, however they were older and I sent them in a year or so ago. Anyway the quality seems to better for the more recent ones. I know you have restructured your prices, I do still appreciate your 50% off, and I am in the process of sending more. I work 5 days a week and only have weekends to do everything.
Thanks,
Theresa
As I suspect with many others, old video tapes of various vintages and types are squirreled away in the basement or attic. Getting them digitized was fantastic as I was able to live those precioius times again, and share with other friends and family. Do NOT delay. Get those memories saved forever! Worth every penny!
We really appreciate your detailed review and the fact that you took the time to provide this valuable feedback!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!