iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Everything was done on a timely basis, and I am thrilled with the result
Happy with my experience and happy with the customer service.
I loved what I got back. So may beautiful treasures. I lOL 😅. I cried. Like I'm doing now! The staff was so amazing. They were so helpful and patient with me! I would recommend them with the highest regards
The process was quicker than I expected, and the return of the VHS tapes was much earlier than I expected. It was easy to save them on my computer and to watch the videos on my television. Great experience in all!
Thank you so much for bringing back so many memories that I haven't seen in over 20 years.
IMemories converted my old home movies into digital movies. The process was extremely easy and fast. My kids love watching themselves as little kids.
It was ok I mean a bit hard to figure out how to sign into my pictures I'm a senior and needed some help.
I did not know how the items I sent were going to be, but they came put better than I expected!
Hi Travis, Thanks for your wonderful feedback! A heartfelt thanks to you!
I hadn't seen these movies in literally decades. Now I can enjoy the memories and share them with friends and family. What a pleasure! And very easy to share online.
I was very pleased with my overall experience. The videos were digitized very quickly and the best quality that could be expected. So happy to have them to watch for the first time in decades. Thank you!
It was easy to send out and view my photos and movies online. Would use them again and have recommended them to friends.
This was such an amazing thing to do! So many memories I had completely forgotten about & my sons loved seeing themselves on video as babies
My memories were brought back to life. It was an easy process that was also cost effective.
I very much enjoyed watching my family members on our tapes. Sadly three members of our family are no longer with us and it was heart warming seeing them at gatherings and holidays. These Hi8 tapes were from the early 2000's. The viewing quality was excellent.
Exactly what I needed from them in a cost effective and timely fashion.
It was a very good experience from start to finish. I was a little hesitant initially but imemories delivered. Highly recommend.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Sharon, Thank you for your comment. Please know we are here to answer any question you have and assist you throughout the process!