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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Customer service and communication has been great. Some tapes had tracking that weren't adjusted. Upon emailing the company, I got a quick response and they said they would review and correct the files requested. One tape was supposed to be our daughter's wedding, but they found 45 seconds of setting up only that still costs $14.99.
I converted 18 Hi-8 cassettes to digital and have them on your cloud service. I had been unable to view these tapes for 20 years because the Sony HI-8 cam died and all the Ebay replacements I tried were worthless. With your service I now have access to them again. My mother and father passed away 25 and 22 years ago, I never thought I'd hear their voices again this side of the next life. I don't know if more tears were shed over that or the clips of my two year-old son chattering away as he chased his cat all around the room. This has really improved my outlook on life quite a bit. Thanks
Easy process. Helpful telephone advisors. I will use iMemories again.
The video we converted was of family home/travel experiences all of which were about 70 years in the past (early 50s). Having a chance to see these and share them with younger generations was wonderful.
Good love having the pics and videos on my phone that I can show to family and friends
IMemories were able to pull all my parent slides into photos for me and my sisters. It was a wonderful trip down memory lane and I was able to share those with my family. The only thing that didn't come out very well. Were some photos from the early 1950s.
I'm very happy with the overall experience and quality of IMemories! I have to say I was so freaked out to send all my tapes out but in the end I'm so glad I did it! I can now rest assured I have all my videos converted and have peace of mind. The quality is very good and the process didn't take near as long as I thought it would! Thanks for a great experience IMemories!
Being able to watch the old VCR tapes of my kids digitally is priceless. They are in their early 30's now and we are really enjoying reliving the memories!
I couldn't be happier with the level of service from iMemories! I submitted 49 mini videos and in no time I received an email that they were ready. Video quality is great and my family is so happy. They also did a great job packing up my originals and returning them safely. The process was so easy - I highly recommend!
My mom suffered a stroke in November 2020. The impact of it as left her mostly homebound with my dad as her caretaker. Recently many of her relatives and friends have fallen I'll and/or passed away, and my mom has been feeling increasingly lonely. Receiving iMemories has brought my parents so much joy, and they often watch these recordings---which they haven't seen in decades---together. What was especially magical was seeing their reaction to viewing the film of their wedding. They were married in 1982, and a friend recorded pieces of the event with whatever type of filming device was used before camcorders. I was amazed that iMemories was able to take this old spool of film and digitize it. This experience has been a highlight in an otherwise dark time in my parents' lives.
Ordering was easy and delivery time was as promised. The only issue I have is that I was not aware that in order to maintain these images I needed to purchase Imemories Cloud to store them. I feel this to be misleading and false advertising.
This was worth every penny. Memories of my dad right after he passed gave me comfort and helped me restore memories with my family. I'll forever cherish these moments and am so grateful I can keep his memory alive.
My wedding video was unable to be converted. My only negative experience. Overall I'm relatively satisfied
Thank you for preserving my memories. The video tapes are old and starting to deteriorate. Thanks to iMemories they have been digitized and I can share them with my children.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.