iMemoriesReviews 11,427

This service was quick and painless. Communication was great on the progress of my order.

Best decision to convert old videos to digital. It's been so heartwarming to see my mom watching all of our memories.

It was a special treat to be able to view our family videos after the we converted to digital. Very happy with the service. Thank you

I was very afraid to send in the old movies probably in 1956 through 1976. The movies turned out perfect. I also sent in some VHS tapes. They turned out good but the tapes had to generated some. If you're going to do this and have VHS tapes, do it sooner rather than later.

Thank you IMemories for making my old videos come back to life. My family & friends have enjoyed reminiscing of the days gone by. What a wonderful addition this will be to all my picture albums. Thanks again for making this all possible!

Considering the age and rather poor quality of my films, IMemories did a great job digitizing them.

To see my children as little babies again brought so much joy and laughter to my family.

It was so great to see old movies come live again. Thank you

It was great.
I would use iMemories again in the future.

Did the local drop off but had the pics mailed back, no problems. Great quality, turned very small pics into good sized photos, handled panoramics, slides, 8x11s, thanks!

So far so good! I am done lol. Still haven't had time to view.

Everything was easy and I enjoyed receiving everything back in a timely manner

Very easy to get started. I had some questions, called the help desk and they were answer throughly. You get notification to ensure that your items arrived safely and then more notifications as the process starts and its progress. You get to see the results as they are processed. My only issue was that some of the 45mm slides and some old pictures appeared more blurry than the original.

My husband had passed away when my daughters were children and now they have the memories to look back on, instead of a VHS system they can use their phones or computers

The wait was worth it. American values on display.

I was pleased with the service and the quick turn around. I will use them again.

Some of my videos are so bad in quality that I can hardly see them. Others have no sound.
Should I have to pay full price?

I am delighted to get the memories done (old mini dvr tapes), and the final product seems good.

However, the website experience for imemories is pretty rough... very slow, many times cannot login (just fails for no reason), not informative enough on status (the main status of in production takes very long and doesn't give any reason for why it takes so long).

Order process is very easy, as IMemories will send you a box and waterproof bags to send in whatever media (slides, negatives, photos, home movies, vhs) you want. Just drop the box off at FedEx and it's on its way. And their frequent 50% off promos are great. Scanned images from slides and negatives look great, some old home movies were cut off at the top and I know that's not how they were filmed as I've watched them before.

Biggest complaints:
1. They organize the media in folders when scanning, such as 1 folder per slide tray or vhs tape, but there doesn't seem to be any way to move items from one folder to another, either on their website or in the app.
2. No way to change the date on a group of items. Date listed is always when it was scanned, even if the media clearly had a date marked on it.
3. No way to manually list who's in each photo or video, choosing names from a list like you can do in google Photos, iPhotos, or the other app I used previously called Memorable. Along with that, there's no facial recognition to identify who's in given photos or videos.
4. Although iMemories has a Roku app, it's limited functionality.
5. If you share a folder with someone, they'll receive a link to view it on the website, but CANNOT add the file to their own folders assuming they have an iMemories account (as can be done in Google Photos or iPhotos), nor is there any way for them to view it on the Roku app, add comments, like photos, etc.
6. IMemories does NOT scan the back of photos (as Memorable did), so if names or locations are handwritten on the back, too bad.

Being able to see my relatives that have passed away is priceless! Thanks!