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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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California
1 review
0 helpful votes
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Overall it was a good experience. The videos were ready as promised.

Date of experience: June 27, 2023
Wisconsin
1 review
0 helpful votes
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I cannot imagine receiving better results, faster turnaround, or more attentive Customer Service than that which has been my experience with iMemories.
They make it SO easy, and the 50%-off promotional rate helped a lot too.
Within 3-days of arrival in AZ, all but two of the twenty-six VHS-C tapes we sent had been analyzed, digitized, and uploaded to the Cloud whereby we were able to enjoy them immediately. The remaining two required "special processing" which took a few days more (no extra charges incurred).
Full access over SmartPhone, SmartTV, PC, and the ability to share with others via the iMemories App.

VERY highly recommended!

Date of experience: June 27, 2023
North Carolina
1 review
0 helpful votes
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So pleased!
June 27, 2023

Now our whole family can enjoy memories for years to come!

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Low quality
July 27, 2023

Everything is in small clips and not as clear as I thought they would be for the price I paid

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
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The old memories
June 27, 2023

It's been amazing watching all of our old family videos. I'm so glad I sent them when I did! Some of the video has degraded enough that, if I had waited, they would've been lost forever.

Date of experience: June 27, 2023
Texas
1 review
0 helpful votes
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IMemories
June 27, 2023

It was fun watching old videos bringing back old memories.

Date of experience: June 27, 2023
South Carolina
1 review
0 helpful votes
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Great way to save family memories
June 27, 2023

This is a wonderful service.
I was able to share the downloads with my family members!
We all have really enjoyed it

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Editing - It would be helpful if there were videos explaining how to edit.

Date of experience: June 26, 2023
Ohio
1 review
0 helpful votes
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Was okay
July 26, 2023

Seems like everything came out ok, but it took forever to even get a status email. Then I got one email saying one video was ready, but none after that, no follow up or "Hey we just uploaded 2 more" I had to go into it myself every few days to see if there was anything else loaded.
Cost for a digital upload (and only digital) is high (IMO) and the constant "your digital is ending soon" is annoying - I already spent $400, why would I spend another $20 (plus shipping) for 22 more videos on a dvd, I can do that myself. Overall it was fine, but I don't think I'd do it again

Date of experience: June 26, 2023
New York
1 review
0 helpful votes
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Easy conversion to digital
June 26, 2023

This whole experience of converting many of our VHS tapes and a few photos to digital was surprisingly simple and quick. I am really relieved to have these priceless memories preserved in a way that can be viewed by my family.

Date of experience: June 26, 2023
Tennessee
1 review
1 helpful vote
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Great App!
June 26, 2023

My kids were born before everything was online, so it's so fun to have their videos converted so I can watch them as often as I want. I highly recommend using iMemories!

Date of experience: June 26, 2023
Minnesota
1 review
0 helpful votes
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Would use again
June 26, 2023

I'm very happy with my purchase, and enjoy watching them and showing to my now adult children

Date of experience: June 26, 2023
Connecticut
1 review
0 helpful votes
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Great company
June 25, 2023

Very happy with iMemories, would highly recommend but be sure to use the coupon code SAVE50 to get half price.

Date of experience: June 25, 2023
Pennsylvania
1 review
0 helpful votes
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Why can't I share what I paid for?why can't I share what I paid for?why can't I share what I paid for?why can't I share what I paid for?why can't I share what I paid for?why can't I share what I paid for?why can't I share what I paid for?why can't I share what I paid for?why can't I share what I paid for?

Date of experience: June 25, 2023
New Mexico
1 review
0 helpful votes
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Review
June 25, 2023

Overall this was a great experience. I did not receive the usb flash drive. When will it be available.

Date of experience: June 25, 2023
Texas
1 review
0 helpful votes
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IMemories saves family memories
June 25, 2023

My father filmed time with our relatives and vacations in the late 1950's. After he passed, I wanted to share them with my brother and others. Thank goodness for iMemories. They converted a VHS tape I had from numerous, family film reels to digital quickly and perfectly. Thank you iMemories!

Date of experience: June 25, 2023
Florida
1 review
0 helpful votes
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A Lifetime of Memories
June 25, 2023

I am so pleased with the completed videos and pictures that were assembled in such a great way. So happy to share with family and friends. I have discovered more pictures and video that I can't wait to add even more memories! Thanks for an outstanding job!

Date of experience: June 25, 2023
Washington
1 review
0 helpful votes
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Excellent service
June 25, 2023

Excellent service all together! They were fast in receiving, processing my old movies, Making them available for immediate download, and delivering the reels back in the time they said they would! Very happy with the results!

Date of experience: June 25, 2023
Wyoming
1 review
0 helpful votes
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Priceless
June 25, 2023

I love having all of my memories available on iMemories app! I can screen share to my tv or share with family!

Date of experience: June 25, 2023
Ohio
1 review
0 helpful votes
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Memories
June 25, 2023

Overall I am very pleased, however alittle disappointed in the quality. I thought they could lighten and adjust the tracking in home movies. A few of them was so dark they are unwatchable. I am unable to watch them before I send. But I do appreciate the service.

Date of experience: June 25, 2023