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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Illinois
1 review
1 helpful vote
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SWEET MEMORIES SHOULDN'T BE LOST!
August 6, 2023

What a great way to be able to view old VHS tapes, old photos, old films... all our family memories right on my lap top, my phone, and even the TV! Unbelievable! So easy to do!

Date of experience: August 6, 2023
South Carolina
1 review
1 helpful vote
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Stop hesitating
August 6, 2023

I am so happy with my new digital videos. I hesitated for years but so happy I found iMemories. They did an awesome job.

Date of experience: August 6, 2023
Ohio
1 review
1 helpful vote
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Special moments
August 6, 2023

Slow response on personal emails.
Quality of transfer was ok
Speed of order was great.

Date of experience: August 6, 2023
Kansas
1 review
0 helpful votes
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IMemories
August 5, 2023

IMemories was easy to use. Didn't like the ideas of wanting to purchase ICloud space to store them.

Date of experience: August 5, 2023
Arizona
1 review
1 helpful vote
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Awesome service.
August 5, 2023

Was very pleased with my decision to go with iMemories. They were fast with the whole process.

Date of experience: August 5, 2023
Illinois
1 review
0 helpful votes
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NA
August 5, 2023

Overall, good experience. Will definitely use again.

Date of experience: August 5, 2023
Florida
1 review
1 helpful vote
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IMemories Delivers
August 5, 2023

Shipped VHS tapes to iMemories on 6/29/23, got the digital copies on 7/11/23. The original tapes were returned back to me on 8/4/23. All faster than expected.

Date of experience: August 5, 2023
Florida
2 reviews
0 helpful votes
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Wedding video
August 5, 2023

I received the link to watch in the cloud. Was a bit skeptical because the video didn't look like their was any improvement. Color was the same as watching on my video player. So, I was disappointed in the outcome. Thank you for my video return. I will find a company that can just drop to DVD/USB.8

Date of experience: August 5, 2023
Kansas
1 review
1 helpful vote
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Past memories
August 5, 2023

Lots of memories of people that have since gone on. Would recommend before it is too late.

Date of experience: August 5, 2023
Michigan
1 review
0 helpful votes
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Good decision!
August 5, 2023

Glad I chose Imemories to convert all of my 8mm and VHS tapes to the cloud. Most are from the 1980's and my three adult kids enjoy watching them in the cloud at their leisure.
I'm happy with the turn around time also.

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Video
August 5, 2023

Excellent! Prompt and precise. Now, I have a record of our memories

Date of experience: August 5, 2023
Rhode Island
1 review
1 helpful vote
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Satisfied
August 5, 2023

It's been great to see our family videos on our tv via the Roku option. Especially appreciated are the videos of our late son in his theater roles.

Date of experience: August 5, 2023
Florida
1 review
1 helpful vote
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Memories at a touch of a button
August 4, 2023

The process with iMemories was so easy and very quick. Their customer service was really kind and reached out to notify me that they received my VHS tapes. Within a couple days I had my videos saved on their app. The app makes it really easy to share the videos and access them quickly.

Date of experience: August 4, 2023
New Jersey
1 review
1 helpful vote
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Oldies but goodies
August 4, 2023

It was like Xmas morning watching the old tapes of Xmas morning.

Date of experience: August 4, 2023
Indiana
1 review
1 helpful vote
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Great
August 4, 2023

I love iMemories
They made digitizing my family legacy EASY. We have thousands of pictures, slides and videos that were taken with love but rarely shared and this way I can help other loved ones see and enjoy fond memories.

Thank you!

Date of experience: August 4, 2023
Georgia
1 review
1 helpful vote
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Don't wait!
August 4, 2023

We love being able to watch our old videos of our now grown children. Reliving those younger years are so awesome. They bring back such good memories. Would highly recommend this service. I had so many old videos that I just send in so many each year on each child's birthday or special holiday.

Date of experience: August 4, 2023
Indiana
1 review
1 helpful vote
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Prompt service
August 4, 2023

Everything about this process was quick from sending in videos for transfer to sending the videos back.

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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So glad I finally did this
August 4, 2023

It was very happy with a service, we'll use them again.

Date of experience: August 4, 2023
Louisiana
2 reviews
0 helpful votes
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Pricing for what is received
August 4, 2023

I thank you again for assisting with this important project. If I had my wish list, I would rather the minimum price per tape be lower the cost and charge for media length on tape. I have so many VHS tapes that may only be 20-30% filled and I have resorted to doing some of this on my own. I am sure it will not be of the quality that your technicians can do, but the $$ to do over 33 VHS tapes is prohibitive. Thank you for your service.

Date of experience: August 4, 2023
Utah
1 review
0 helpful votes
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Everything You Would Want
August 4, 2023

Overall it's a great service for an amazing price. Looking at doing this same thing locally it would have been about 4x the price.

Quality of the conversions were what I would expect. They were good. The organization of the vids was fantastic in terms of naming and creating folders and grouping correctly.

I was also shocked by how fast it was. A couple days after paying my invoice I was getting notifications that videos were done.

The only reason I did a 4 star is the platform for viewing videos could be better. I had a tough time downloading one of the folders and it was very annoying. I did get it in the end, just would have liked it to be smoother.

I am very satisfied and would recommend this service to just about anyone.

Date of experience: August 4, 2023